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Old 01-31-2011, 01:32 PM   #1
vingale
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Default Info Key can't find the Segway?

Re:i2
Hi - I have a couple of segways where the info key has a difficult time finding the segway to turn it on. I've even put the key next to the engine, sometimes this works, today it didn't. How do I fix this problem?
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Old 01-31-2011, 02:00 PM   #2
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A fresh battery in your InfoKey might help. Failing this, could it be a sign of a failing radioboard or InfoKey? Most Segways come with 2 InfoKeys - try them both with brand new batteries and compare the results.
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Old 01-31-2011, 02:39 PM   #3
Seginaway
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Default Drop a battery or two . . .

A fix, not a quick one though a fix nonetheless, is to drop a battery or two (it reboots the base) and then re-try the InfoKey.

I've found that sometimes the InfoKey and Segway Base communications "lock each other out" for reasons beyond my knowledge but the battery drop re-establishes the wireless communication when the base reboots.

Also, my experience is that using BOTH InfoKeys at once within a short distance may "confuse" the Segway so it doesn't know which InfoKey is which. Dropping a battery or two (2) allows an InfoKey to "re-sync" with the base.

Not an expert or a tech, just a Glider trying to help out. Good luck.
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