SanJose HP Pavillion "new rules"

alamopokeymom · 04-25-2008, 05:56 PM

Does anyone have any "clout" with the HP Pavillion for the use of Segways for Sharks games - or anytime?
I was stopped at the door and the management made me check my Segway in and someone came along with a wheelchair to "escort" me to my seat. It was not a pleasant experience for me, since as you all know you are not treated the same in a wheelchair as you are on your Segway.
Any other places we should avoid with our mobility devices?
Thanks for listening.

jgbackes · 04-25-2008, 07:08 PM

I have never had that happen. I've attended 4 sharks games this year.

I enter the left door, head right for the elevator. I park it in the handicap area and head to my seat.

jeff

Quote:

Originally Posted by alamopokeymom

Does anyone have any "clout" with the HP Pavillion for the use of Segways for Sharks games - or anytime?
I was stopped at the door and the management made me check my Segway in and someone came along with a wheelchair to "escort" me to my seat. It was not a pleasant experience for me, since as you all know you are not treated the same in a wheelchair as you are on your Segway.
Any other places we should avoid with our mobility devices?
Thanks for listening.

Sal · 04-25-2008, 09:47 PM

Wow, I would definitely speak with some of the people there. Maybe Jeff can help, since he has experience there, and hasn't been instructed to get off his machine.

(By the way, I'm a huge hockey fan, and will definitely be watching the current Sharks vs. Stars series; though I'm probably not rooting for your favorite team. I'm a Stars fan, from the Minnesota North Star days).

-Sal

alamopokeymom · 04-27-2008, 02:34 PM

Thanks for your support guys -- I have e-mailed the Pavilion management, but have not heard from them yet. Unless anyone has any ideas about specific persons to contact, I guess I'll have to root for my Sharks at home.

jgbackes · 04-27-2008, 02:39 PM

Another thing to add. I do have a placard on my segway, and normally approach the door seated on my SegSeat.

Tarkus · 04-27-2008, 02:55 PM

alamopokekymom,

I have no "Easy Button".

First be sure to have a Placard on the segway, then print some of the docs in this link.

http://www.draft.cc/draft3/DRAFTCHAT...c/Default.aspx

All these are available at www.DRAFT.org under Advocacy.

The bottom line is that this is a violation of Title III of the ADA. That is a place of "Public Accommodation" and as such must modify their "Policies and Procedures".

I would not let them keep me from going to the games.
Be prepared in advance, docs and argument at the ready.
Also have a phone # for the local news outlets so you can also tell then your story.

I would also hound management as well as your local officials for a resolution. They are hoping that you "go away" by brushing you off. Stay on them.

Here is a list . I would start at the top, if you don't already have this info.
http://www.hppsj.com/staff_operations/eventcontacts.asp

Next stop would be to the City of San Jose legal department And Director of Disabled Services. They own that building and are in this also.

City of San Jose Attorney:
http://www.sanjoseca.gov/attorney/

Disabled Services:
http://www.sanjoseca.gov/DisabilityPrograms.asp

Be Big,
Alan

alamopokeymom · 04-28-2008, 11:52 AM

I do have a Placard Sticker on my Segway and a SegSeat, but I was not seated when I entered the Pavilion. The staff seemed to be waiting for me - I was probably sighted in the parking lot. Thanks also for the document links - I will use this information and fight for my rights.

04-25-2008, 05:56 PM	#1
alamopokeymom New Member Join Date: Oct 2007 Posts: 11	SanJose HP Pavillion "new rules" Does anyone have any "clout" with the HP Pavillion for the use of Segways for Sharks games - or anytime? I was stopped at the door and the management made me check my Segway in and someone came along with a wheelchair to "escort" me to my seat. It was not a pleasant experience for me, since as you all know you are not treated the same in a wheelchair as you are on your Segway. Any other places we should avoid with our mobility devices? Thanks for listening.

04-25-2008, 09:47 PM	#3
Sal Enjoys a well balanced glide Join Date: Jul 2003 Location: Indianapolis, IN Posts: 3,422	Wow, I would definitely speak with some of the people there. Maybe Jeff can help, since he has experience there, and hasn't been instructed to get off his machine. (By the way, I'm a huge hockey fan, and will definitely be watching the current Sharks vs. Stars series; though I'm probably not rooting for your favorite team. I'm a Stars fan, from the Minnesota North Star days). -Sal __________________ If every value is negotiable upon circumstance, we have no true values. (Anon?)

04-27-2008, 02:39 PM	#5
jgbackes Senior Member Join Date: May 2007 Location: San Jose, CA - USA Posts: 1,314	Another thing to add. I do have a placard on my segway, and normally approach the door seated on my SegSeat. __________________ sǝʞɔɐq ɟɟǝɾ If I had known I was going to live this long, I would have taken better care of myself. To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

04-27-2008, 02:55 PM	#6
Tarkus Senior Member Join Date: Jun 2005 Location: Ponte Vedra Beach, FL/ Mantoloking NJ Posts: 2,081	Thats Illegal under ADA. alamopokekymom, I have no "Easy Button". First be sure to have a Placard on the segway, then print some of the docs in this link. http://www.draft.cc/draft3/DRAFTCHAT...c/Default.aspx All these are available at www.DRAFT.org under Advocacy. The bottom line is that this is a violation of Title III of the ADA. That is a place of "Public Accommodation" and as such must modify their "Policies and Procedures". I would not let them keep me from going to the games. Be prepared in advance, docs and argument at the ready. Also have a phone # for the local news outlets so you can also tell then your story. I would also hound management as well as your local officials for a resolution. They are hoping that you "go away" by brushing you off. Stay on them. Here is a list . I would start at the top, if you don't already have this info. http://www.hppsj.com/staff_operations/eventcontacts.asp Next stop would be to the City of San Jose legal department And Director of Disabled Services. They own that building and are in this also. City of San Jose Attorney: http://www.sanjoseca.gov/attorney/ Disabled Services: http://www.sanjoseca.gov/DisabilityPrograms.asp Be Big, Alan __________________ *************************************** Messages from Alan Maccini and are produced utilizing voice recognition software. We apologize for any errors . To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. Last edited by Tarkus; 04-27-2008 at 03:18 PM.. Reason: links

04-27-2008, 02:34 PM	#4
alamopokeymom New Member Join Date: Oct 2007 Posts: 11	Thanks for your support guys -- I have e-mailed the Pavilion management, but have not heard from them yet. Unless anyone has any ideas about specific persons to contact, I guess I'll have to root for my Sharks at home.

04-28-2008, 11:52 AM	#7
alamopokeymom New Member Join Date: Oct 2007 Posts: 11	I do have a Placard Sticker on my Segway and a SegSeat, but I was not seated when I entered the Pavilion. The staff seemed to be waiting for me - I was probably sighted in the parking lot. Thanks also for the document links - I will use this information and fight for my rights.

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