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Old 06-04-2019, 10:25 PM   #1
shmonoff
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Default Issue: Reduced Infokey radio range

Hi
I have i2, bought is used.
The range in which infokey works is reduced to just about one foot.
I tried both infokeys, with different batteries.
I did check the antenna under the rubberized console cover - if I remove it then it won't wake up at all.
Tried to replace antenna with a wire of increased length - no changes.
Any suggestions?
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Old 06-05-2019, 03:09 PM   #2
snaffah
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Default

I know you tried with different batteries, but to be clear, you tried with brand new batteries?
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Old 06-05-2019, 03:41 PM   #3
shmonoff
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Default

Batteries were new.
Another battery was extracted from working infokey from another Segway.
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Old 06-09-2019, 08:23 AM   #4
Earmic
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I’ve bought many new batteries from stores and internet and about 1/2 of them were no good. I built a tester (a 3v flashlight bulb with wires soldered to ends) and test each battery. Clearly there is a difference, I think if you search posts for info you can find the brand that is best. No trouble since then.
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Old 06-09-2019, 10:17 AM   #5
shmonoff
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Default

I took 2 AA batteries, they made 3.7v together. Powered infokey from them - no change.
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Old 06-09-2019, 08:34 PM   #6
RMullins
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Default

Radio Board needs replacement. It has to be programmed by Segway to the SN of the unit.
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