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Segway General Discussion General discussion related to any model of Segways, miniPROs, or Ninebots. Please do not post non-Segway technology posts here; use the technology forum instead.

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Old 09-14-2018, 07:26 AM   #1
Purplkrush
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Default Ninebot ES2 Kickscooter error code 50?

Just received my Ninebot es2 Kickscooter yesterday. Charged the battery to full and went joyriding around town! My wife and I had lots of fun (we each have one).

I installed the extra battery last night to charge and now there is a Red Wrench on the lefthand side of the display when I turn the power on. The display will change from 'mph 0' display to the number '50' and beep.

Any ideas what's going on?
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Old 09-22-2018, 01:48 PM   #2
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Default Fixed

Okay, all it needed was a Firmware update.
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Old 10-05-2018, 06:55 PM   #3
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I got the same problem, see this video.

post 1
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Old 11-17-2018, 05:56 AM   #4
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Quote:
Originally Posted by flamaest View Post
I got the same problem, see this video.

post 1
Can you share the video please?
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Old 11-19-2018, 12:31 PM   #5
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I cannot post full urls. You may have to complete this URL. youtu.be/jMY7Q8MMqLI
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Old 11-19-2018, 03:45 PM   #6
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Can you replace the battery that was updated with the that wasn't. Might make a difference.
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Old 11-19-2018, 07:23 PM   #7
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Unfortunately a brand new 2nd battery this did not make a difference. Segway sent me a brand new 2nd-battery that I tried to plug in and still could not get it working. Also could not update the firmware using the app and nothing would work unless I disconnected my 2nd-battery.

They actually paid to have them ship the ENTIRE unit back to them and are fixing it at their facility. It's amazing how a silly little firmware update messed up my scooter.

I will not be applying any new firmware updates after this lesson.
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Old 11-19-2018, 07:30 PM   #8
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BTW, newegg has an insane deal on the SEGWAY ES4, might a one-day only deal.. 700 bucks for the complete es4 kit free ship.
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Old 11-23-2018, 11:29 AM   #9
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Default Segway Error 50

Hello,

I am Stefan from Europe. I bought the ES2 and the battery yesterday brand new.
Scooter is working fine, but when I connect the battery I have the same Issue. Error 50 ... battery firmware is outdated. What was your solution? Use only without the extra battery? I am still able to send Scooter and Battery back. But is it a Scooter or Battery Issue?!?
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Old 11-23-2018, 03:20 PM   #10
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Default Solved

HelloI tried always the Android App.
Now I used the Iphone 8 from my wife.
Installed the iOS App connect and it shows battery update detected.
Downloaded Error disapeared
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