A Solid Tour Agreement Is Important...

Florida Ever-Glides · 06-09-2007, 03:47 PM

Through the use of a solid written Tour Agreement I have averted one insurance claim, and was recently able to settle a lawsuit in court mediation for the fair replacement of a Segway that was run into the bay last year.

Without a well written tour agreement to protect my business from people unwilling to take personal responsibility for 'their actions', I would probably have been forced out of business by now.

I would never operate a Segway Tour business without good business insurance and a carefully drafted Tour Agreement....

joe · 06-09-2007, 09:14 PM

Are you talking about the "Seg into the bay" case only, or was there a second incident?

--
Johannes

Desert_Seg · 06-09-2007, 11:31 PM

Quote:

Originally Posted by Florida Ever-Glides

I would never operate a Segway Tour business without good business insurance and a carefully drafted Tour Agreement....

I agree wholeheartedly. Are you willing to share your tour agreement?

Steven

Florida Ever-Glides · 06-10-2007, 09:10 AM

Joe, Yes

Steven, No (on attorney's advice).

behindblueeyes · 06-10-2007, 12:26 PM

Quote:

Originally Posted by Florida Ever-Glides

Steven, No (on attorney's advice).

Tom why not? If I took your tour and ask for a copy of what I'm signing would you make me a copy? If so that copy would be mine to do with whatever I wanted and I could post it here or anywhere so what's the big deal. I'm not trying to start anything, just curious as always.

dale@thecoys.net · 06-10-2007, 02:09 PM

If someone is contemplating taking your tour, but has been advised by their attorney to "never sign anything until I review it for you", would you provide a copy for review? Or would you just refuse the potential client?

Florida Ever-Glides · 06-10-2007, 03:34 PM

My tour agreement is NOT top secret.... But, it was written to protect my business under circumstances that could come up during the tour. Every tour environment is different and each tour agreement should be customized for the environment.

We do not let our customers have a copy of the agreement, which is never a problem. And if a potential customer wanted to have their attorney review the tour agreement prior to going on the tour, it would raise some suspicion, and they would probably not go on the tour anyway.

Car rentals, bicycle rentals, scooter rentals all have their own type of agreement to protect them from liability especially when no negligence has occured...

I have always recommended that a new tour operator hire an attorney to draft an agreement that suits their 'unique' tour and environment.

behindblueeyes · 06-10-2007, 05:21 PM

Thanks for the info Tom. Your right, if we read the fine print on everything we signed we probably would not want to sign it. If I'm ever over that way I'll look you up. Thanks, Tony

Florida Ever-Glides · 06-10-2007, 08:22 PM

I actually encourage every guest to look over the Tour Agreement carefully before they sign. They do understand that getting business insurance is all but impossible without the execution of a tour agreement....

polo_pro · 06-10-2007, 09:43 PM

Are you at liberty to describe the mediation process that you went through? Is there some reason the customer didn't feel responsible for replacing or paying for the segway they dunked in the bay?

06-09-2007, 03:47 PM	#1
Florida Ever-Glides Senior Member Join Date: Sep 2003 Location: Sarasota, Florida, . Posts: 1,677	A Solid Tour Agreement Is Important... Through the use of a solid written Tour Agreement I have averted one insurance claim, and was recently able to settle a lawsuit in court mediation for the fair replacement of a Segway that was run into the bay last year. Without a well written tour agreement to protect my business from people unwilling to take personal responsibility for 'their actions', I would probably have been forced out of business by now. I would never operate a Segway Tour business without good business insurance and a carefully drafted Tour Agreement.... __________________ Tom Jacobson http://www.floridaever-glides.com

06-10-2007, 09:10 AM	#4
Florida Ever-Glides Senior Member Join Date: Sep 2003 Location: Sarasota, Florida, . Posts: 1,677	Joe, Yes Steven, No (on attorney's advice). __________________ Tom Jacobson http://www.floridaever-glides.com

06-10-2007, 03:34 PM	#7
Florida Ever-Glides Senior Member Join Date: Sep 2003 Location: Sarasota, Florida, . Posts: 1,677	My tour agreement is NOT top secret.... But, it was written to protect my business under circumstances that could come up during the tour. Every tour environment is different and each tour agreement should be customized for the environment. We do not let our customers have a copy of the agreement, which is never a problem. And if a potential customer wanted to have their attorney review the tour agreement prior to going on the tour, it would raise some suspicion, and they would probably not go on the tour anyway. Car rentals, bicycle rentals, scooter rentals all have their own type of agreement to protect them from liability especially when no negligence has occured... I have always recommended that a new tour operator hire an attorney to draft an agreement that suits their 'unique' tour and environment. __________________ Tom Jacobson http://www.floridaever-glides.com

06-10-2007, 08:22 PM	#9
Florida Ever-Glides Senior Member Join Date: Sep 2003 Location: Sarasota, Florida, . Posts: 1,677	I actually encourage every guest to look over the Tour Agreement carefully before they sign. They do understand that getting business insurance is all but impossible without the execution of a tour agreement.... __________________ Tom Jacobson http://www.floridaever-glides.com

06-09-2007, 09:14 PM	#2
joe Member Join Date: Jan 2006 Location: Munich, Bavaria, Germany. Posts: 440	Are you talking about the "Seg into the bay" case only, or was there a second incident? -- Johannes

06-10-2007, 02:09 PM	#6
dale@thecoys.net Senior Member Join Date: Dec 2005 Location: Lee's Summit, MO, USA Posts: 1,217	If someone is contemplating taking your tour, but has been advised by their attorney to "never sign anything until I review it for you", would you provide a copy for review? Or would you just refuse the potential client?

06-10-2007, 05:21 PM	#8
behindblueeyes Junior Member Join Date: Feb 2007 Location: Port Neches,Tx Posts: 63	Thanks for the info Tom. Your right, if we read the fine print on everything we signed we probably would not want to sign it. If I'm ever over that way I'll look you up. Thanks, Tony

06-10-2007, 09:43 PM	#10
polo_pro Advanced Member Join Date: Aug 2005 Location: Sacramento, CA, USA. Posts: 2,608	Are you at liberty to describe the mediation process that you went through? Is there some reason the customer didn't feel responsible for replacing or paying for the segway they dunked in the bay?

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