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Old 06-14-2019, 03:03 PM   #1
Gguy
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Hello, I could use a little help.
i2 owned since 2009/10, charged up and using up till a week ago.
Ran about 16 blocks, shut off for about 20 minutes, when attempts to restart, the button had to be pushed super hard.
When shutting down, it was hard too. Since then all I’ve had is a clock on the info key. Info key battery replaced with new.
The info key shows 0000 miles. When battery is placed in key, the transmit sign at bottom lights for a split second.
The batteries both show charged, blinking green. I did remove and replace batteries, front to back and back to front. No difference.
Is the info key to blame? Or?
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Old 06-15-2019, 01:07 PM   #2
shmonoff
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Try to place your infokey directly on center console where the lights are and then try to start it
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Old 06-15-2019, 07:57 PM   #3
Gguy
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Thanks for the suggestions/help.
I have tried placing the info key on the console, beside the console, with Segway plugged in, un plugged, swapped infokey battery with new, old battery.
Nothing seems to work. The Segway batteries are fully charged, flashing green.
I found that Rocky Mountain Segway can repair or reprogram the infokey so I’m going to contact them to see what the can do for me.
I also saw a post on this forum that eBay might have refurbished infokeys listed, so far I haven’t found them.
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Old 06-15-2019, 08:23 PM   #4
RMullins
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Please look down at the rider indicator lights, then press the power button.

Does the top light blink red very quickly?
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Old 06-16-2019, 08:27 AM   #5
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Does nothing...
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Old 06-16-2019, 01:38 PM   #6
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Sometimes InfoKey buttons get stuck in the down position. They get dirty and the little springs in there get weak. Some people have posted how to open the InfoKey up and get things working again. It's a pain, but with the "clock only" showing, it seems likely the InfoKey is screwed up.
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