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Segway General Discussion General discussion related to any model of Segways, miniPROs, or Ninebots. Please do not post non-Segway technology posts here; use the technology forum instead.

Old 08-02-2019, 12:26 PM   #1
federicoens
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Default ES2 lock mode issue

Hello,

I just bought a ninebot ES2 (model 3). It works very well, but I think there is a bug in the lock mode. When I press the lock button with the app, the scooter correctly locks. The display however stays turned on. After 1 hour or so, the display automatically turns off and when I turn it on, voilà, the scooter is unlocked, although I did not unlock it at all!! Also in the app the scooter is displayed as unlocked. Is this a known bug or it is just my unit?
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Old 08-16-2019, 05:40 PM   #2
Ppppost2
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Default I was about to post the same question ...

... hoping for a quick (firmware) fix to what must be a bug
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Old 01-01-2020, 02:06 PM   #3
9botrider
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Default

Having the same issue.

Quote:
Originally Posted by federicoens View Post
Hello,

I just bought a ninebot ES2 (model 3). It works very well, but I think there is a bug in the lock mode. When I press the lock button with the app, the scooter correctly locks. The display however stays turned on. After 1 hour or so, the display automatically turns off and when I turn it on, voilà, the scooter is unlocked, although I did not unlock it at all!! Also in the app the scooter is displayed as unlocked. Is this a known bug or it is just my unit?
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Old 01-01-2020, 06:55 PM   #4
Philip
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Default Lock mode is designed to turn off

Your ES2's Lock Mode is functioning normally.

The Lock function is a temporary deterrent to theft or unauthorised use. The KickScooter has to remain turned on to provide the locking function, which consumes battery energy. It automatically deactivates and turns off the KickScooter after about an hour or so (I think it is 75 minutes, but I am not certain).

To secure your KickScooter use a cable lock passed through the spokes of the rear wheel, and wrap it around a lamp post or bike rack or bench leg (or whatever).
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