Free accessories now through Jan. 1, 2008!*

[hellphish]

Only site admins can send out mass mailings. Click here to open up your settings page. From there, the fourth checkbox down from the top of the page needs to be unchecked. The box is marked "receive email from other members." If you don't have this option there is a possbility you don't have an email address in the system.

[bentbiker]

Originally Posted by DarthSegVator

Appears to be a "broadcast to all" feature that I'm not aware of and seems I'm unable to "opt-out".

The settings in the User CP look like you only have the option to turn off all private messages???

Help me understand what I'm missing here as I would like to opt-out of these type of general broadcast messages.

Under User CP (control panel), there is a section labeled "Edit Options" -- it allows you to turn off members' ability to send you personal emails, but it does not affect PMs. I just checked and your account does NOT allow emails -- did you receive an email, or were you just fearful that you might in the future?

Originally Posted by ryan_walters

I never got any general broadcast message. Wonder if it was only certain people?

It was not a "message" in the sense of a PM, but rather an email. As you have opted to NOT allow members to send you emails, you should not have gotten it.

[SegWayne]

Originally Posted by bystander

There appears to be a typo in your post that could cause you a lot of phone calls and messages to clarify. You typed "Handlebar bar" instead of "Handlebar bag". You may end up getting a lot of inquires about the bar accessory that mounts on the handlebar.

Remember this?

[Segway Corvallis]

Hey Gang
Yes I'm an enthusiastic Dealer...this is the best promotion I have every seen Segway Corporate provide. As a new member of Segway Chat I looked under FAQ on the top task bar...looked under General Form Usage & clicked on "Can I Send Emails to Other Members"? The answer was yes. I sent several members the exciting news regarding Segways promotion. I have a big place in my heart for Segway prospects looking to the options for Segways helping with mobility issues. In the big picture aren't we all just trying to get more users on Segways...I do not need to list the benefits we all know how awesome Segways are. I did not send out a massive spam. I contacted individuals one at a time with this cool option to purchase a Segway. I followed the rules I saw listed. If I rocked your boat...I'm sincerely sorry. In fact after I received a welcome note from Adminstrator at SegwayChat I asked them if it was okay to contact members...I never heard back from that person answering my question. I assumed when registering as a member you had the option to receive emails and if you said okay...you might be open to cool messages from others. Once again I just want to get our message out to as many people as possible. We have a great network of Segway Dealers ready to help current Segway owners and Segway prospetive owners. Bottomline... tell your friends...NOW is one of the best times to purchase a new Segway.
Thanks for listening and I appprecaite your feedback...I'm really a SegwayChat rookie but one that is committed to helping with our Segway mission.
Take Care
Rick
Segway Of Corvallis
www.segwayofcorvallis.com
P.S. FREE Handlebar Bag, Free Comfort Mat, Lock Kit ,etc...

[safety1st]

Rick
I understand your enthusiasm for the product, but let's call it as it is. The bottom line for the email was to make you money, and I can understand that, but it was unsolicited and many people are a little touchy about things of this sort. If your intent is to help and you really want more users on Segways, offer your Segways at cost. That will certianly get more users on them.
SC is not just a forum for dealers to sell on, it used do help others with info and issues. There are many dealers on here and what a world it would be if every dealer emailed other members with unsolicited sell info?

David Ford
Texas Segway

Originally Posted by Segway Corvallis

Hey Gang
Yes I'm an enthusiastic Dealer...this is the best promotion I have every seen Segway Corporate provide. As a new member of Segway Chat I looked under FAQ on the top task bar...looked under General Form Usage & clicked on "Can I Send Emails to Other Members"? The answer was yes. I sent several members the exciting news regarding Segways promotion. I have a big place in my heart for Segway prospects looking to the options for Segways helping with mobility issues. In the big picture aren't we all just trying to get more users on Segways...I do not need to list the benefits we all know how awesome Segways are. I did not send out a massive spam. I contacted individuals one at a time with this cool option to purchase a Segway. I followed the rules I saw listed. If I rocked your boat...I'm sincerely sorry. In fact after I received a welcome note from Adminstrator at SegwayChat I asked them if it was okay to contact members...I never heard back from that person answering my question. I assumed when registering as a member you had the option to receive emails and if you said okay...you might be open to cool messages from others. Once again I just want to get our message out to as many people as possible. We have a great network of Segway Dealers ready to help current Segway owners and Segway prospetive owners. Bottomline... tell your friends...NOW is one of the best times to purchase a new Segway.
Thanks for listening and I appprecaite your feedback...I'm really a SegwayChat rookie but one that is committed to helping with our Segway mission.
Take Care
Rick
Segway Of Corvallis
www.segwayofcorvallis.com
P.S. FREE Handlebar Bag, Free Comfort Mat, Lock Kit ,etc...

Okay, Rick, I understand your mea culpa here, but for the last two weeks, I've found myself, mentally, back in newspaper reporter mode, so I'd like to ask a few questions.

Originally Posted by Segway Corvallis

...I sent several members the exciting news regarding Segways promotion.

I know; I was one of them. It kind of surprised me, actually, as my spouse and I had just spoken with a local dealer on Sunday. Initially, we asked that dealer about the cost of the lithium batteries; when the dealer quoted us a price, the dealer made the suggestion we sell our i1, upgrade to an i2, as the cost differential between what we would get for the i1 would offset the price of the i2 to an extent we would be getting a new unit, with warranty, for just a bit more than simply buying the batteries. The surprise came upon reading your email because that dealer offered to throw in the same accessories you have, and the cost quoted by that dealer is the same as your cost, though the dealer we spoke with was implying we would be getting the unit "at cost."

But what was the criteria you used for choosing to whom these individual e-mails were sent? Participation in the "Disabled" forum? Making a posting in the last few days? If you say you chose these recipients, individually, there must have been a reason they were chosen.

Originally Posted by Segway Corvallis

I have a big place in my heart for Segway prospects looking to the options for Segways helping with mobility issues. In the big picture aren't we all just trying to get more users on Segways

But if that were your incentive for not just the e-mails, but also this posting, aren't you "preaching to the converted," so to speak? I would think, if "more users on Segways" were the primary purpose, instead of sending individuals on this forum sales pitches, you would be asking for some sort of testimonial to show potential new users.

Originally Posted by Segway Corvallis

I did not send out a massive spam. I contacted individuals one at a time with this cool option to purchase a Segway. I followed the rules I saw listed. If I rocked your boat...I'm sincerely sorry. In fact after I received a welcome note from Adminstrator at SegwayChat I asked them if it was okay to contact members...I never heard back from that person answering my question.

If you were in another branch of sales - say, door-to-door sales - and found the outside door unlocked, would you simply walk in, sit down and start your pitch? Or would you knock on the door, anyway, and wait for a response?

In this case, you knocked on the door. I commend you for that... but you assumed silence was permission. It's just my opinion, but I think you should have waited for a list administrator to respond.

It's likely they may have told you it was okay. But it's also just as likely they may have asked you why you made such a request, and have turned you down when you mentioned you were selling something.

It's just simple politeness, Rick.

Originally Posted by Segway Corvallis

I assumed when registering as a member you had the option to receive emails and if you said okay...you might be open to cool messages from others. Once again I just want to get our message out to as many people as possible. We have a great network of Segway Dealers ready to help current Segway owners and Segway prospetive owners. Bottomline... tell your friends...NOW is one of the best times to purchase a new Segway...

I don't have a problem with that at all, Rick. I do, however, have a problem with unsolicited e-mail.

I also question the timing of your membership in the forum? I, for one, appreciate the dealers and long-time users who are enrolled here; it's been a deep well of information. And, frankly (again, my opinion only), if you joined JUST to post of your "sale," which is, actually, INC's doing and, obviously, mirrored by all dealerships, everywhere... well, I've got a problem with that.

[ryan_walters]

I don't understand all this.

If someone wants to buy a segway, they go to segway.com and find who their local dealer is. As far as I know, it's a violation of the dealer contract to sell a segway to someone who's local dealer is not you. If that is the case, I wouldn't want to deal with someone who is willing to break that contract.

So why send email to a bunch of people you can't sell to without violating that contract?

[Desert_Seg]

Originally Posted by Eric Payne

... I also question the timing of your membership in the forum? I, for one, appreciate the dealers and long-time users who are enrolled here; it's been a deep well of information. And, frankly (again, my opinion only), if you joined JUST to post of your "sale," which is, actually, INC's doing and, obviously, mirrored by all dealerships, everywhere... well, I've got a problem with that.

Rick has been a member here long before his post so my guess is that he lost or forgot his login.

I too got his e-mail and as dealer I found it bemusing but in no way offending. Yes, he used a chat function to "spam" us but I don't think he meant any harm.

All in all, no harm, no foul. Now, if he does this again...well, I'll have to ask Zorba to take his hunting unit out and see revenge

Steven

[bentbiker]

Originally Posted by Segway Corvallis

Hey Gang
Yes I'm an enthusiastic Dealer... I looked under FAQ on the top task bar...looked under General Form Usage & clicked on "Can I Send Emails to Other Members"? The answer was yes.

I sent several members the exciting news regarding Segways promotion. I did not send out a massive spam. I assumed when registering as a member you had the option to receive emails and if you said okay...you might be open to cool messages from others.

Thanks for listening and I appprecaite your feedback...I'm really a SegwayChat rookie

Rick,
Thanks for explaining. You have answered my concerns about whether SC was revealing (or selling) email addresses. It was beyond my belief that anyone would go one-by-one through the membership to see if an attempt at emailing would result in an email or a notice that the particular member did not accept emails.

I believe that as a member you had every right to send me an email that I said I was willing to receive. No problem . . . in fact, since I had not yet received anything via my blog subscription, I was interested.

However, since this was a commercial action, I think it might have been a better idea to post the offer in the Buy and Sell forum rather than unsollicited emails. You have received some good press here in the past, so I hope you stick around and contribute -- welcome.

[bentbiker]

Originally Posted by Eric Payne

The surprise came upon reading your email because that dealer offered to throw in the same accessories you have, and the [price] quoted by that dealer is the same as your [price], though the dealer we spoke with was implying we would be getting the unit "at cost."

I trust you'll be asking the other dealer a question or 2? Assuming he had by that time received notification of the promo, I have a real problem with his pitch. Also, make sure you notice that Rick's offer is a bit sweeter than just the promo from INC.