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Old 07-20-2019, 05:54 PM   #1
amare1959
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Default Batteries

Can someone advise.I was experiencing a low voltage of about 60 at my establishment. I did not know at the time and I plugged in six of my segways and all six immediately showed red and still are. Can someone say what may have happened and can this issue be resolved?
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Old 08-11-2019, 11:20 AM   #2
Don M
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Since the same thing happened to all six of them, I'd be inclined to guess that the low voltage damaged the charging circuitry in the machines

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Old 08-11-2019, 04:32 PM   #3
Philip
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Quote:
Originally Posted by amare1959 View Post
Can someone advise.I was experiencing a low voltage of about 60 at my establishment. I did not know at the time and I plugged in six of my segways and all six immediately showed red and still are. Can someone say what may have happened and can this issue be resolved?
The built-in charger is designed for an input voltage of 90v AC to 240v AC (50 or 60 Hz). I don't know if supplying only 60V AC will damage the charger (probably not), but it may result in an output voltage that is too low to provide enough power to keep your battery packs fully charged. They may have discharged over time, down to an "over-discharged" state (red LED).

There are vendors on this site who sell third-party equipment that may be able to help you revive your packs. Such equipment is not endorsed by Segway, Inc.
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Old 10-01-2019, 12:47 AM   #4
TahoeJoe
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Default worth trying first

Im new , and segwaychat doesn't allow me to post links just yet.. but if you search these forums for "Guide to reviving the Segway Gen 1 and Gen 2 battery" there is a pdf write up on how to float charge / restore your batteries. This worked for me on 3 out of 4 batteries, they all had red lights. I got 3 working again, which is huge! Like $2000 huge!

Its definitely worth trying first.
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