Cruise lines vs Segways

Lily Kerns · 11-09-2009, 04:55 PM

There has been discussion on another forum about cruise lines and Segway use for the disabled. .. Princess, Carnival and now (with memories of the one cruise I've taken) I just called Holland America....

Same story on all three: You can bring your Segway to use on land where allowed but you may not use it on board.

Anyone here have a different story or experience with using one on board...?

Hmmm.... and just how is a disabled person to get the Segway to land if you did bring it along??

JimT · 11-10-2009, 08:28 AM

I have used my Segway on Royal Caribbean (Italy 2007) and Princess (British Isles 2008). I had no problems. My travel agent did all the work.

Jim

Suzined · 01-05-2010, 11:28 PM

I took my Segway to Alaska aboard Royal Carribian and rode it while at sea this past summer. Two evenings were so rough I left the Seg in my cabin. The crew was cheerful and helpful. Cuddos to my Portland friends who blazed the trail a year earlier. It could not have gone smoother--well okay, two nights of heavy seas with half thye passengers sick as dogs but that wasn't the Segway's fault. While in Victoria I took the Seg to Butchard's Gardens--the only way to see the place. Wonderful!

Use your own good judgment oin when to glide and when to leave the Seg in a cabin. This is one place you do not want to press the envelope.

Royal Carribian is wonderful; Norwegian told me one thing then changed their mind after getting my payment then charged me a cancellation fee.

Yeah Royal Caribbean, boo Norwegian.

cms1001 · 01-15-2010, 04:09 PM

Sounds like a job for DRAFT

davegood · 03-03-2010, 08:46 PM

so, after having orbitz seemingly think that all was ok with taking a segway on norweigian, I get this:

In your original e-mail you advised the guest is bringing a scooter and now you call it a SEGWAY. Please be advised that SEGWAYS are not allowed on board. If the guest is bringing a mobility scooter (that has a seat) there is no problem. But if the guest wants to bring a two wheeled mobility machine that they stand on, this is not allowed.

anyone have anythoughts on how I can respond? wonder if a "segseat" would avoid this. Thanks in advance for any much needed assistance.

KSagal · 03-03-2010, 09:40 PM

Quote:

Originally Posted by davegood

so, after having orbitz seemingly think that all was ok with taking a segway on norweigian, I get this:

In your original e-mail you advised the guest is bringing a scooter and now you call it a SEGWAY. Please be advised that SEGWAYS are not allowed on board. If the guest is bringing a mobility scooter (that has a seat) there is no problem. But if the guest wants to bring a two wheeled mobility machine that they stand on, this is not allowed.

anyone have anythoughts on how I can respond? wonder if a "segseat" would avoid this. Thanks in advance for any much needed assistance.

I would mount the segseat, and bring a copy of their letter with the sentence I highlighted above similarly highlighted...

The problem is that you do not know me, and do not know that I have no fear of being a real in the butt to petty authoritarians... You may feel differently... And by doing this you are pretty much acquiescing to sitting on the segway for the cruise...

The other problem is that you may arrive, and some low level bureaucrat will tell you to leave the segway behind... Then what do you do?

davegood · 03-03-2010, 10:21 PM

I'm also of the 'easier to apologize later than ask for permission'. In addition, I have a pretty good knack for just acting ignorant and showing up with her initial email strand (below).

Not sure what to do if they are adamant about not bringing it at the port...

what would you do? if they have a strict, well understood rule known by all crewmembers, i would be screwed.

Quote:

Thank you for contacting the Access Desk. The information provided has been noted.

There is no form to complete. However, could you please provide the following information?

* Is this guest able to stand and walk?
* Will this guest need assistance in the event of an emergency?
* Advise us of any special needs/requests this guest may have so we can make sure to better serve him/her onboard
* Is the guest willing to disclose a medical condition/disability? (This is not required it is just a suggestion, in the event of a medical situation onboard).

Please keep in mind that guests on wheelchairs may have limitations when disembarking in tendering ports. If the guest is able to walk onto the tender, the total weight of the wheelchair can not exceed 100 pounds. If the guest is unable to walk onto the tender, the total weight of the guest & wheelchair can not exceed 100 pounds. This is for the safety of the crew as NCL depends 100% on man power to either lift the wheelchair or the wheelchair & the guest onto the tender. The only one that can determine if the transfer would take place is the Staff Captain. Factors such as weather and sea conditions are taken into consideration.

This itinerary tenders in Belize City & Great Stirrup Cay.

Regards,

Michelle Lopez | Access Coordinator
[email protected]

1-800-327-9020 | ext. 7693 | fax 305-468-2171

Norwegian Cruise Line®
7665 Corporate Center Drive | Miami FL 33126

Freestyle Cruising®
ncl.com

davegood · 04-06-2010, 10:43 PM

Just wanted to post an update - I challenged Norwegian Cruise Line's position on Segways and they agreed with me.

See the following if you're interested:

http://forums.segwaychat.com/showthread.php?t=24112

bruneje · 07-02-2010, 08:38 PM

Celebrity Cruise line allow you to use them on board if you ask for permission before.

bruneje · 07-02-2010, 11:17 PM

Celebrity Cruise line allow you to use them on board if you ask for permission before.

11-09-2009, 04:55 PM	#1
Lily Kerns Member Join Date: Dec 2008 Location: SW Missouri, near Springfield Posts: 875	Cruise lines vs Segways There has been discussion on another forum about cruise lines and Segway use for the disabled. .. Princess, Carnival and now (with memories of the one cruise I've taken) I just called Holland America.... Same story on all three: You can bring your Segway to use on land where allowed but you may not use it on board. Anyone here have a different story or experience with using one on board...? Hmmm.... and just how is a disabled person to get the Segway to land if you did bring it along?? __________________ Lily Kerns ~~~~~~~~~~~~~ Faculty: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

11-10-2009, 08:28 AM	#2
JimT New Member Join Date: Apr 2003 Location: , Michigan, USA. Posts: 8	Cruise lines I have used my Segway on Royal Caribbean (Italy 2007) and Princess (British Isles 2008). I had no problems. My travel agent did all the work. Jim

01-05-2010, 11:28 PM	#3
Suzined Member Join Date: Sep 2006 Location: At the corner of Columbia and Pacific Posts: 448	I took my Segway to Alaska aboard Royal Carribian and rode it while at sea this past summer. Two evenings were so rough I left the Seg in my cabin. The crew was cheerful and helpful. Cuddos to my Portland friends who blazed the trail a year earlier. It could not have gone smoother--well okay, two nights of heavy seas with half thye passengers sick as dogs but that wasn't the Segway's fault. While in Victoria I took the Seg to Butchard's Gardens--the only way to see the place. Wonderful! Use your own good judgment oin when to glide and when to leave the Seg in a cabin. This is one place you do not want to press the envelope. Royal Carribian is wonderful; Norwegian told me one thing then changed their mind after getting my payment then charged me a cancellation fee. Yeah Royal Caribbean, boo Norwegian. __________________ Suzined Ilwaco, Washington

01-15-2010, 04:09 PM	#4
cms1001 Junior Member Join Date: Mar 2008 Posts: 26	I've used my Segway on Royal Caribbean & Carnival Sounds like a job for DRAFT

03-03-2010, 08:46 PM	#5
davegood Junior Member Join Date: Jun 2006 Posts: 59	norwegian?? please help so, after having orbitz seemingly think that all was ok with taking a segway on norweigian, I get this: In your original e-mail you advised the guest is bringing a scooter and now you call it a SEGWAY. Please be advised that SEGWAYS are not allowed on board. If the guest is bringing a mobility scooter (that has a seat) there is no problem. But if the guest wants to bring a two wheeled mobility machine that they stand on, this is not allowed. anyone have anythoughts on how I can respond? wonder if a "segseat" would avoid this. Thanks in advance for any much needed assistance.

04-06-2010, 10:43 PM	#8
davegood Junior Member Join Date: Jun 2006 Posts: 59	Challenged Norwegian and Received Approval!! Just wanted to post an update - I challenged Norwegian Cruise Line's position on Segways and they agreed with me. See the following if you're interested: http://forums.segwaychat.com/showthread.php?t=24112

07-02-2010, 08:38 PM	#9
bruneje Junior Member Join Date: Jun 2010 Location: Ottawa, Canada Posts: 95	Celebrity Cruise line allow you to use them on board if you ask for permission before.

07-02-2010, 11:17 PM	#10
bruneje Junior Member Join Date: Jun 2010 Location: Ottawa, Canada Posts: 95	Celebrity Cruise line allow you to use them on board if you ask for permission before.

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