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Old 04-24-2016, 08:42 PM   #11
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What is the Torx / ScrewDrive / Allen that fits the new InfoKeys. My are mostly from 2006 and it was just a normal Phillips. The newer one I purchased seems to have a different screw that I have, so far, been unable to match.

Thanks, P.
try a watch repairperson or a machine shop the watch person can use his loupe to at least see it
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Old 04-24-2016, 10:57 PM   #12
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Quote:
Originally Posted by Seginaway View Post
What is the Torx / ScrewDrive / Allen that fits the new InfoKeys. My are mostly from 2006 and it was just a normal Phillips. The newer one I purchased seems to have a different screw that I have, so far, been unable to match.

Thanks, P.
Take it to Home Depot or Lowes or ..... - and let them sell you the right tool. There are rather-inexpensive sets available.

Then let this forum know what the tool is.
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Old 04-25-2016, 03:44 PM   #13
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If you're needing tools, Wiha http://www.wihatools.com makes a lot of very nice small tools, such as hex, Torx, etc. You could also try an electronics/computer store, or Grainger Industrial Supplies (http://www.grainger.com), or perhaps Harbor Freight.
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Old 04-26-2016, 09:56 AM   #14
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Quote:
Originally Posted by Seginaway View Post
What is the Torx / ScrewDrive / Allen that fits the new InfoKeys. My are mostly from 2006 and it was just a normal Phillips. The newer one I purchased seems to have a different screw that I have, so far, been unable to match.

Thanks, P.
Well, I had hoped to give you an exact answer. I have the newer style info keys and I have a couple of micro Torx screwdrivers that I'm sure would fit.

Problem is, I have misplaced those screwdrivers.

Two things:
1. The torx screws have some epoxy in the heads, so be sure to remove that first.
2. The micro Torx screwdrivers I have (or had) were for removing the screws off cell phones. So, if you go to a cell phone store that does repairs, they will likely have what you need.

I believe it is a T4…but I cannot confirm, unfortunately.
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Old 04-30-2016, 01:16 PM   #15
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Default Torx 4 . . .

Went to my local ACE and looked at TORX 6, 5, 4 & 3. None of them would adequately seat to the screw. It appears that the screw is "concave" in construction and so does not allow the traditional TORX to seat properly. It was suggested that I go to the OEM and request the tools; which I stated that since I'm not an "approved" dealer the liklehood of tools being provided to me by the OEM is, shall we say limited.

It does not appear that the screw is a traditional TORX, it is specific to Segway and, like many things, Segway keeps everything proprietary rather than open sourced.

My original InfoKeys were regular screws, the latest are not. If I could open the InfoKey, I could probably adjust the spring tension to get them to connect with the battery but I've been unable to open the latest cases; unlike the originals.

TIA

T4 seemed like the best fit, but it didn't seat sufficiently to remove the screws. Because of the "concave" nature of the screw, it did not dig down deep enough to interact with the grooves.

Last edited by Seginaway; 04-30-2016 at 01:20 PM.. Reason: T4 specifics
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Old 04-30-2016, 02:22 PM   #16
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Quote:
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T4 seemed like the best fit, but it didn't seat sufficiently to remove the screws. Because of the "concave" nature of the screw, it did not dig down deep enough to interact with the grooves.
Could you describe "concave" a bit better?

Webster's defines concave as "having a shape like the inside of a bowl : curving inward"

I have seen torx screws with a protrusion in the center cavity - that requires the screwdriver to actually have a cylindrical hole (i.e., the screwdriver looks like a hollow tube).

These are described as "tamper proof torx"

See for instance http://www.amazon.com/Anytime-Tools-.../dp/B000FIXXBA

Home Depot has several selections. http://www.homedepot.com/s/tamper+proof+torx?NCNI-5

Caution: sometimes these tamper resistant screws (particularly in larger sizes) are 5-point instead of 6-point.
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Old 05-01-2016, 09:27 AM   #17
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[QUOTE=dale@thecoys.net;239244]Could you describe "concave" a bit better?

Webster's defines concave as "having a shape like the inside of a bowl : curving inward"

Screw appears to have the bowl shape, concave like, that doesn't allow the Torx screwdriver to seat all the way down. It would be the same as a flat-head screwdriver that couldn't seat firmly in the slot if the slot was concave. The edges of the slot would preclude the screwdriver blade from seating firmly into the slot.

It is not the Torx security with the protruding center post.
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Old 05-01-2016, 10:03 AM   #18
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Quote:
Originally Posted by Seginaway View Post
Went to my local ACE and looked at TORX 6, 5, 4 & 3. None of them would adequately seat to the screw. It appears that the screw is "concave" in construction and so does not allow the traditional TORX to seat properly. It was suggested that I go to the OEM and request the tools; which I stated that since I'm not an "approved" dealer the liklehood of tools being provided to me by the OEM is, shall we say limited.

It does not appear that the screw is a traditional TORX, it is specific to Segway and, like many things, Segway keeps everything proprietary rather than open sourced.

My original InfoKeys were regular screws, the latest are not. If I could open the InfoKey, I could probably adjust the spring tension to get them to connect with the battery but I've been unable to open the latest cases; unlike the originals.

TIA

T4 seemed like the best fit, but it didn't seat sufficiently to remove the screws. Because of the "concave" nature of the screw, it did not dig down deep enough to interact with the grooves.
is there any chance there is some clear varnish or glue in the screw head? maybe scratch it clean with a pin?
?
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Old 05-01-2016, 10:13 AM   #19
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Quote:
Originally Posted by Seginaway View Post
Screw appears to have the bowl shape, concave like, that doesn't allow the Torx screwdriver to seat all the way down. It would be the same as a flat-head screwdriver that couldn't seat firmly in the slot if the slot was concave. The edges of the slot would preclude the screwdriver blade from seating firmly into the slot.

It is not the Torx security with the protruding center post.
I agree with rotorblades - you're describing a screw head that could not have been used to install the screws, either. Suspect some substance was put in there after the thing was assembled.
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Old 05-01-2016, 10:36 AM   #20
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is there any chance there is some clear varnish or glue in the screw head? maybe scratch it clean with a pin?
?
That would be my definite guess, as well...especially since there have been others on this forum that have opened the newer style info keys with a torx screwdriver (and said nothing about it being special in any way).
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