Ninebot ES2 Kickscooter error code 50?

Purplkrush · 09-14-2018, 08:26 AM

Just received my Ninebot es2 Kickscooter yesterday. Charged the battery to full and went joyriding around town! My wife and I had lots of fun (we each have one).

I installed the extra battery last night to charge and now there is a Red Wrench on the lefthand side of the display when I turn the power on. The display will change from 'mph 0' display to the number '50' and beep.

Any ideas what's going on?

Purplkrush · 09-22-2018, 02:48 PM

Okay, all it needed was a Firmware update.

flamaest · 10-05-2018, 07:55 PM

I got the same problem, see this video.

post 1

drivethrurecfan · 11-17-2018, 05:56 AM

Quote:

Originally Posted by flamaest

I got the same problem, see this video.

post 1

Can you share the video please?

flamaest · 11-19-2018, 12:31 PM

I cannot post full urls. You may have to complete this URL. youtu.be/jMY7Q8MMqLI

truck · 11-19-2018, 03:45 PM

Can you replace the battery that was updated with the that wasn't. Might make a difference.

flamaest · 11-19-2018, 07:23 PM

Unfortunately a brand new 2nd battery this did not make a difference. Segway sent me a brand new 2nd-battery that I tried to plug in and still could not get it working. Also could not update the firmware using the app and nothing would work unless I disconnected my 2nd-battery.

They actually paid to have them ship the ENTIRE unit back to them and are fixing it at their facility. It's amazing how a silly little firmware update messed up my scooter.

I will not be applying any new firmware updates after this lesson.

flamaest · 11-19-2018, 07:30 PM

BTW, newegg has an insane deal on the SEGWAY ES4, might a one-day only deal.. 700 bucks for the complete es4 kit free ship.

shoche · 11-23-2018, 11:29 AM

Hello,

I am Stefan from Europe. I bought the ES2 and the battery yesterday brand new.
Scooter is working fine, but when I connect the battery I have the same Issue. Error 50 ... battery firmware is outdated. What was your solution? Use only without the extra battery? I am still able to send Scooter and Battery back. But is it a Scooter or Battery Issue?!?

shoche · 11-23-2018, 03:20 PM

HelloI tried always the Android App.
Now I used the Iphone 8 from my wife.
Installed the iOS App connect and it shows battery update detected.
Downloaded Error disapeared

09-14-2018, 08:26 AM	#1
Purplkrush New Member Join Date: Sep 2018 Location: United States Posts: 2	Ninebot ES2 Kickscooter error code 50? Just received my Ninebot es2 Kickscooter yesterday. Charged the battery to full and went joyriding around town! My wife and I had lots of fun (we each have one). I installed the extra battery last night to charge and now there is a Red Wrench on the lefthand side of the display when I turn the power on. The display will change from 'mph 0' display to the number '50' and beep. Any ideas what's going on?

09-22-2018, 02:48 PM	#2
Purplkrush New Member Join Date: Sep 2018 Location: United States Posts: 2	Fixed Okay, all it needed was a Firmware update.

11-23-2018, 11:29 AM	#9
shoche New Member Join Date: Nov 2018 Location: Deutschland Posts: 4	Segway Error 50 Hello, I am Stefan from Europe. I bought the ES2 and the battery yesterday brand new. Scooter is working fine, but when I connect the battery I have the same Issue. Error 50 ... battery firmware is outdated. What was your solution? Use only without the extra battery? I am still able to send Scooter and Battery back. But is it a Scooter or Battery Issue?!?

11-23-2018, 03:20 PM	#10
shoche New Member Join Date: Nov 2018 Location: Deutschland Posts: 4	Solved HelloI tried always the Android App. Now I used the Iphone 8 from my wife. Installed the iOS App connect and it shows battery update detected. Downloaded Error disapeared

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10-05-2018, 07:55 PM	#3
flamaest New Member Join Date: Oct 2018 Location: United States Posts: 7	I got the same problem, see this video. post 1

11-19-2018, 12:31 PM	#5
flamaest New Member Join Date: Oct 2018 Location: United States Posts: 7	I cannot post full urls. You may have to complete this URL. youtu.be/jMY7Q8MMqLI

11-19-2018, 03:45 PM	#6
truck Junior Member Join Date: Aug 2017 Location: Breinigsville PA Posts: 82	Can you replace the battery that was updated with the that wasn't. Might make a difference.

11-19-2018, 07:23 PM	#7
flamaest New Member Join Date: Oct 2018 Location: United States Posts: 7	Unfortunately a brand new 2nd battery this did not make a difference. Segway sent me a brand new 2nd-battery that I tried to plug in and still could not get it working. Also could not update the firmware using the app and nothing would work unless I disconnected my 2nd-battery. They actually paid to have them ship the ENTIRE unit back to them and are fixing it at their facility. It's amazing how a silly little firmware update messed up my scooter. I will not be applying any new firmware updates after this lesson.

11-19-2018, 07:30 PM	#8
flamaest New Member Join Date: Oct 2018 Location: United States Posts: 7	BTW, newegg has an insane deal on the SEGWAY ES4, might a one-day only deal.. 700 bucks for the complete es4 kit free ship.

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