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#1 |
New Member
![]() Join Date: Sep 2018
Location: United States
Posts: 2
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![]() Just received my Ninebot es2 Kickscooter yesterday. Charged the battery to full and went joyriding around town! My wife and I had lots of fun (we each have one).
I installed the extra battery last night to charge and now there is a Red Wrench on the lefthand side of the display when I turn the power on. The display will change from 'mph 0' display to the number '50' and beep. Any ideas what's going on? |
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#2 |
New Member
![]() Join Date: Sep 2018
Location: United States
Posts: 2
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![]() Okay, all it needed was a Firmware update.
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#3 |
New Member
![]() Join Date: Oct 2018
Location: United States
Posts: 7
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![]() I got the same problem, see this video.
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#4 |
First Timer
![]() Join Date: Nov 2018
Location: San Diego, CA
Posts: 1
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#5 |
New Member
![]() Join Date: Oct 2018
Location: United States
Posts: 7
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![]() I cannot post full urls. You may have to complete this URL. youtu.be/jMY7Q8MMqLI
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#6 |
Junior Member
![]() ![]() Join Date: Aug 2017
Location: Breinigsville PA
Posts: 91
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![]() Can you replace the battery that was updated with the that wasn't. Might make a difference.
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#7 |
New Member
![]() Join Date: Oct 2018
Location: United States
Posts: 7
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![]() Unfortunately a brand new 2nd battery this did not make a difference. Segway sent me a brand new 2nd-battery that I tried to plug in and still could not get it working. Also could not update the firmware using the app and nothing would work unless I disconnected my 2nd-battery.
They actually paid to have them ship the ENTIRE unit back to them and are fixing it at their facility. It's amazing how a silly little firmware update messed up my scooter. I will not be applying any new firmware updates after this lesson. |
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#8 |
New Member
![]() Join Date: Oct 2018
Location: United States
Posts: 7
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![]() BTW, newegg has an insane deal on the SEGWAY ES4, might a one-day only deal.. 700 bucks for the complete es4 kit free ship.
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#9 |
New Member
![]() Join Date: Nov 2018
Location: Deutschland
Posts: 4
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![]() Hello,
I am Stefan from Europe. I bought the ES2 and the battery yesterday brand new. Scooter is working fine, but when I connect the battery I have the same Issue. Error 50 ... battery firmware is outdated. What was your solution? Use only without the extra battery? I am still able to send Scooter and Battery back. But is it a Scooter or Battery Issue?!? |
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#10 |
New Member
![]() Join Date: Nov 2018
Location: Deutschland
Posts: 4
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![]() HelloI tried always the Android App.
Now I used the Iphone 8 from my wife. Installed the iOS App connect and it shows battery update detected. Downloaded Error disapeared ![]() ![]() |
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