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Old 10-11-2019, 05:35 AM   #1
dorrington
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Default Who can program infokey?

Hi guys,

I have purchased an i2 that's in really great condition, 2013 model and still has the moulding knobbles on the tyres!

I'm stuck in the uk with questionable support from segway...

Can anyone help me program a key from my serial number?...I know it needs the mother ship to obtain the codes and they charge but I do have money!..and I can post an infokey where ever is required, if i find out my machine is on the stolen register then it's simply tough luck

I can buy one from ebay but the customs charge is a killer!...

thanks in advance..
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Old 10-11-2019, 06:56 PM   #2
dgbint
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As I recall, to program an infokey you need:

Special equipment
This equipment needs an annual licence to remain active.
Support from Segway.

The only folks who have ( had ) that in total, were official Segway dealers.
Some dealers invested in that equipment, others chose not to do so.

Good Luck

Michael
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Old 10-11-2019, 09:16 PM   #3
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dorrington, I too am looking to have a spare key programmed. I am checking on a few places I found now and will let you know shortly. I'de be happy to send you something from here in California USA as a gift, there should be no customs duties applicable on gifts.
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Old 10-12-2019, 04:51 AM   #4
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ooooo...

That's great thank you...

I am trying a few options here myself,,I will keep yo posted.

Many thanks for the advice ......
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Old 10-14-2019, 05:39 PM   #5
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Vince at www.texassegway.com rebuilt and reprogrammed an Infokey for me a couple years ago. The total was $75 which included everything including return shipping, so I would *assume* it's less than that just for the programming. I have no idea if he's still in business, but if he is, he can do the programming for you

Don
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Old 10-19-2019, 08:49 AM   #6
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thank you Don...
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Old 11-05-2019, 03:02 AM   #7
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No response from any of my email inquiries. I called a CALIFORNIA dealer near me today, the kid said they can likely do it, and the owner is calling me back tomorrow with the info.
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Old 11-05-2019, 07:54 PM   #8
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OK, just talked to the owner (Kevin) at Segway of Santa Barbara, CA

He charges $35 +shipping to program a new key. You'll need an old key to copy the info from (in tact and displays the led clock), or provide the 3 segway ID #'s. Instructions on how to locate and record the serial number of your PT and the wireless InfoKey™ Controller are here or see attached pic:

Segway of Santa Barbara
Attn: Kevin / Programming
122 Gray Ave
Santa Barbara CA 93101

Im sending mine in this week, Dorrington has helped me out quite a bit in this forum, so If you need any help coordinating this from the UK, Id be happy to help.
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Old 11-06-2019, 02:00 PM   #9
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Aww thanks...

I have managed to find a service to program my key here in the U.K. I posted it yesterday.

Thank you for all the comments and helpful advice...it's what this forum is all about.

cheers.
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Old 12-30-2020, 07:33 PM   #10
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Quote:
Originally Posted by dorrington View Post
Aww thanks...

I have managed to find a service to program my key here in the U.K. I posted it yesterday.

Thank you for all the comments and helpful advice...it's what this forum is all about.

cheers.
I see its an old tread but i just recently bought a bit damaged x2 se and the guy was going to strip it and sell in parts, hovewer i got excited to get it back in one piece and keep it, got all parts i need, but the issue is that the key is missing, i see people selling keys on ebay but need to program it, can you tell me where did you found the place in UK where rhey managed tk program it? I dont have any key, papers, just serial number on the unit
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