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Segway General Discussion General discussion related to any model of Segways, miniPROs, or Ninebots. Please do not post non-Segway technology posts here; use the technology forum instead.

Old 02-13-2019, 09:16 PM   #1
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snapbean is on a distinguished road
Join Date: Mar 2018
Location: United States
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Default Infokey buttons repaired

I bought a used X2 several months ago and it came with two infokeys. One infokey worked beautifully but the second had two buttons that wouldn't "pop" when they were pressed. So I bought a set of tiny metric torx wrenches and took it apart today. Wasn't hard to get apart. Just take the back off noting where is was aligned and pry up on the electronics disc also noting here it was aligned. There is a tiny E clip on the back of the four buttons. Pry it off gently. And when I say tiny, I mean tiny, about the size of this o. Tap on the case and the button will fall out. There is a piece of metal on the shaft. Remove it and bend it a tiny bit. Re-insert it and try the button. If it doesn't "pop" bend the metal a little more. Grab the micro E clip with a pointedly set of tweezers, push in on the button to extend the shaft into the housing and push the E clip back in the groove. Reinstall the electronics disc. Reinstall the back. And wallah, all the buttons now work.
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Old 02-18-2019, 08:07 PM   #2
Don M
Don M is on a distinguished road
Join Date: Jun 2016
Location: Ocean Springs MS
Posts: 228
3 yr Member

I paid to have one of mine rebuilt - It was a used one and needed to be reprogrammed to work with one of my three I2's. The guy who does the rebuilds and reprogramming said that the little springs which pop the buttons back out are one part that he cannot buy separately from Segway. You can bend them back and make them work for a little while longer, but the real solution is to replace them. He has quite a collection of used and broken InfoKeys which he uses for parts

He was quite reasonable in what he charges - I got mine rebuilt and reprogrammed for less than anyone else was charging just for the reprogramming. That was a year or 18 months ago and it's still working fine

Glad you were able to do your own - It will be interesting to see how long your 'repair' lasts

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