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Segway General Discussion General discussion related to any model of Segways, miniPROs, or Ninebots. Please do not post non-Segway technology posts here; use the technology forum instead.

Old 04-21-2019, 02:02 PM   #1
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cristianromania is on a distinguished road
Join Date: Apr 2019
Location: Romania
Posts: 1
Default Segway I2 Malfunction

and I have a segway I2 with some problems....
When I start it, it goes well for only a few seconds (maximum 1 minute) and after this the handlebar is pushed backwards.
Also, the smiling face on the remote turns into a serious face, and a triangle appears with the exclamation mark in the center.
I will attach some pictures.
The battery are ok, the remote control battery is new so the problem is from other place.
Tell me please what shall I do?
Thank you
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File Type: jpg IMG_1802.JPG (24.2 KB, 9 views)
File Type: jpg IMG_1803.JPG (27.2 KB, 7 views)
File Type: jpg IMG_1806.JPG (26.0 KB, 7 views)
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Old 04-26-2019, 01:00 AM   #2
MuttonChops is on a distinguished road
Join Date: Oct 2010
Location: Bothell, WA U.S.A.
Posts: 160
5 yr Member HT/PT Owner
Default Welcome & a Few comments

Welcome to SegwayChat.

Have you read the User manual?
PDF version are available on the web if you do not have one.

The issue you defined sounds like the Speed Limiter has engaged.
This is a common issue for new riders.

= = =

Also, you will get more responses to this type of " what is happening " question if you use the General Discussions group

= = =

Good Luck.

i2 Glider for 8+ years, 11,800+ miles
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Old 04-26-2019, 01:29 PM   #3
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RMullins is on a distinguished road
Join Date: Apr 2014
Location: Annapolis, MD
Posts: 30
5 yr Member

Go to
-Support tab
-Select Manuals and Guides
-Scroll towards bottom of the page and select “Reference Manual Supplement”
-Confirm that your infokey in Speed 2 (normal operation) hasn’t been changed to a low speed, which may cause the issue you are describing.

Rule out this first...
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