Segway mini lite charging port loose

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Greetings everyone,

I just bought a mini lite from ebay (warranty not honored by Segway therefore). the problem is that the charging port is not snug. when battery charger connector is inserted into battery port for charging, the light on the battery charger remains green unless I slightly push up the battery charger connector with my hand or use the battery port rubber protector to force up the connector. then and only then the indicator will turn red (indicating that the charging is taking place).

this is quite a nuisance, b/c in my experience there will be a time where things will be loose enough that it will not charge.

Any guidance is really appreciated. Thank you.