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Segway DealersRate and review your experiences at a Segway dealership.
Excellent group of folks who have helped us get Segways in a couple of locations.
They do know their "segway" stuff and have a great service department. In fact, this is a key to their success as they can fix virtually everything and, if for some reason they can't, they give loaners if your unit is going to be down for more than 5 business days.
Give them a shout...but be prepared to buy at full price because they will give you free accessories but they only discount for volume purchases.