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Old 06-01-2007, 02:12 PM   #11
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Quote:
Originally Posted by JIMBO View Post
I had a call for replacement keys this morning that i feel is suspicious. The caller said he bought an i-167 from a friend who bought it at a swapmeet or something. He has no keys, no key code and does not know who the original owner is. I told him to call me with the registered owner's name and then I can help him.

The serial number is 042171008890.

May be straight OK, but be aware!
When handling inquiries that might involve stolen segways, do dealers go the extra mile and contact all the other dealers in the area (thus making the thief take the stolen segway to the next major city to even have a chance of getting keys made)? What about calling Segway INC and passing on the serial number information? I'm curious just how much of a network of protection segway dealers give us owners.

ps - Of course, the first line of defense is OWNERS getting their segways registered at Segway INC. I've registered both of mine!
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Old 06-01-2007, 09:37 PM   #12
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Wink Crooks are usually not Einsteins.

We handle it a bit differently.

When we get a call for a key, we say, 'sure, bring it in to us, we will make a key on the spot'.

When they do so, we tell them that it will take an hour, so please go get a cup of coffee, and come back in an hour.
This gives us time to check it out, and then take appropriate action.

I can't imagine any genuine owner having a problem, with our tactic.

We have identified and recovered one machine that way with 1, 'hmmm', non-genuine owner.

Michael
Segway Southern Cross.
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Old 06-03-2007, 02:28 PM   #13
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Quote:
Originally Posted by dgbint View Post
We handle it a bit differently.

When we get a call for a key, we say, 'sure, bring it in to us, we will make a key on the spot'.

When they do so, we tell them that it will take an hour, so please go get a cup of coffee, and come back in an hour.
This gives us time to check it out, and then take appropriate action.

I can't imagine any genuine owner having a problem, with our tactic.

We have identified and recovered one machine that way with 1, 'hmmm', non-genuine owner.

Michael
Segway Southern Cross.

Sweet.

Would be nice to get INC. to notify ALL dealers worldwide to administer that policy as standard dealer-protocol.

Michael
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Old 06-26-2007, 05:46 AM   #14
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Default Segway XT 52321015901 Stolen in Belgium

One of our Segway XT's was stolen together with a van an promotion equipment.
It was accompanied only with the black key, so soneeone will probably try to get a hold of a red replacement key..

Danny
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Old 07-11-2007, 12:25 PM   #15
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Default Another stolen Segway

Our red i180 Segway was stolen from our garage in Calgary in the wee hours of the morning of July 1st. Serial # 05221014118.

Fortunately, the thief did not get the keys. Unfortunately our homeowner's insurance claim for it has been denied by Cooperator's. They say it is classified as a "motorized vehicle" and thus is not covered. Better check your own policies.

We bought the Segway as a mobility aid for my wife who has MS. Mobility aids such as electric scooters are covered for theft. I guess I don't really see the distinction. We will be filing a complaint with the insurance company.

Scott Partridge
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Old 07-11-2007, 09:50 PM   #16
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I just HATE thieves, sorry for your loss. I'll keep an eye out on e-bay and craigs list.
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Old 07-11-2007, 11:18 PM   #17
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Originally Posted by itsmagic1954 View Post
Unfortunately our homeowner's insurance claim for it has been denied by Cooperator's. They say it is classified as a "motorized vehicle" and thus is not covered. Mobility aids such as electric scooters are covered for theft. I guess I don't really see the distinction. We will be filing a complaint with the insurance company.

Scott Partridge
Scott,

When you file your claim, point out that it:
1.) Is not a motor vehicle, it is an EPAMD and functions much like the mobility aid scooters.
2.) There is no Vehicle ID Number (VIN) as required for motor vehicles.
3.) There is no registration required.
4.) It is used on sidewalks and bike-paths/lanes not streets.
5.) No drivers license is required.
6.) Ask if bicycles are covered by homeowners policies.

Admittedly, I was lucky enough to have CA recognition of EPAMD's, but that was enough to satisfy my insurance company and get it covered under my homeowners policy. Once the specialist agreed, I asked that this be added as a note to my policy, which they did.

Good luck!
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Old 07-28-2007, 04:40 AM   #18
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Default Segway Stolen in Paris

I work for City Segway Tours in Paris, France and we recently had an i2 stolen. The Serial Number is 062501026481. If you have any information please contact our Paris office at 1.866.614.6218, our US office at 1.512.535.7614, or email me at Tyler@CitySegwayTours.com.

Thanks,
Tyler Renaudin
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Old 08-02-2007, 10:25 AM   #19
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Well, according to some states laws, the Segway is excluded from the definition of motor vehicle...

You might want to check the regulatory laws in your area and if that is the case, fight the insurance comopany.

Best of Luck

Quote:
Originally Posted by itsmagic1954 View Post
Our red i180 Segway was stolen from our garage in Calgary in the wee hours of the morning of July 1st. Serial # 05221014118.

Fortunately, the thief did not get the keys. Unfortunately our homeowner's insurance claim for it has been denied by Cooperator's. They say it is classified as a "motorized vehicle" and thus is not covered. Better check your own policies.

We bought the Segway as a mobility aid for my wife who has MS. Mobility aids such as electric scooters are covered for theft. I guess I don't really see the distinction. We will be filing a complaint with the insurance company.

Scott Partridge
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Old 08-03-2007, 06:55 PM   #20
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Quote:
Originally Posted by asifjahmed View Post
Well, according to some states laws, the Segway is excluded from the definition of motor vehicle...

You might want to check the regulatory laws in your area and if that is the case, fight the insurance comopany.

Best of Luck
In some states, there are. As of yet, there are no segway laws one way or the other in Alberta, Canada, where this theft took place.
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