11-29-2018, 05:54 AM | #11 |
Junior Member
Join Date: Nov 2018
Location: Italy
Posts: 43
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11-29-2018, 12:22 PM | #12 |
New Member
Join Date: Oct 2018
Location: United States
Posts: 8
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You're lucky, I was not provided with the software option to update the battery separately. I Had to send my entire scooter to Segway for their repair.
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11-30-2018, 12:38 PM | #13 |
New Member
Join Date: Nov 2018
Location: Deutschland
Posts: 4
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Firmware
Hello
Main Firmware is 0.1.3.9 (since today) Battery is 0.1.3.6 |
12-01-2018, 12:21 PM | #14 |
New Member
Join Date: Oct 2018
Location: United States
Posts: 8
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Interesting, I was at version 1.3. 3 when my external battery stopped being recognized by my main scooter and therefore the software itself stopped seeing the battery. I purchase the 2nd battery brand new only two weeks earlier and everything was working okay. I was there for never able to even have the option to upgrade beyond 1.3.3.
after this fiasco, I am very hesitant to simply click update on the app as this small selection is what led to my entire scooter solution being bricked. I have been without a scooter for over 2 months and it is still at Segway being repaired. I have a suspicion that they received more scooters with firmware update error 50 than they are leading on about. |
12-01-2018, 12:49 PM | #15 |
New Member
Join Date: Nov 2018
Location: Deutschland
Posts: 4
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IPhone
I was one step away to send it back.
I always used may Andorid Phone. No update appeared on the phone. Only the outdates message. I installed the segway APP on the Iphone 8 plus from my wife logged in and got the message an update is available... |
12-15-2018, 07:44 PM | #16 |
New Member
Join Date: Dec 2018
Location: Spain
Posts: 1
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Maybe this work for you to
I recived yesterday my extra battery, when i put it it gives to me error 50. I removed the battery, turned on the scooter, sync whith my android phone an then i conect my extra battery to the scooter. On my phone was displayed a mesage that i have bms upgrade i pick ok. The bms was upgrated (from 1.3.0.3 to 0.6 if i remembered it correctly) and all works fine whith 2 batteries. I think the error es 50 hapens when the 2 bms dont has the same firmware.
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