SegwayChat
Home . Old Gallery

Go Back   SegwayChat > Segway Forums > Segway General Discussion

Notices

Segway General Discussion General discussion related to any model of Segways, miniPROs, or Ninebots. Please do not post non-Segway technology posts here; use the technology forum instead.

Prev Previous Post   Next Post Next
Old 05-01-2018, 09:22 AM   #1
DennisF
Junior Member
DennisF is on a distinguished road
 
Join Date: Aug 2016
Location: Illinois
Posts: 17
5 yr Member
Default Recent Factory Repair Experience Report

I recently had to send my XT in to the factory for a RED SCREEN error. It was sent to the factory by my local Segway Service Center.

I was expecting to receive an analysis and detail on the machines needs and cost to repair. Instead I got only a cost - no details on what would be replaced or was needed. I approved the cost and the repairs.

After several months my machine came back. The factory fixed the problem, but they also replaced a lot of other stuff.

The control column
The display eye
The fatigue mat
and ........... the batteries????

The factory kept my recently MTO-rebuilt batteries and gave me what appear to be NEW SEGWAY batteries. The new ones are date coded 16, and AJ, Which I believe to mean 2016, current model batteries.

I'm not sure if I should be delighted, or complain. The machine works perfectly.

The total cost for the repair and shipping was $1900.

Any others with factory repair experience?
DennisF is offline   Reply With Quote
 


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 01:56 AM.
Copyright © 2002-2023 SegwayChat.org.
All rights reserved. Not affiliated with Segway Inc.

FreshBlue vBulletin skin by
VayaDesign
Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
SegwayChat Archive