Well, that sounds pretty terrible, but not much like gear noise. Possibly destroyed bearing noises, but this seems unlikely. It would require the same “zero miles” failure in two separate gearbox units. It does sound like the crunchy noises of packaging materials, but if not, then this is a warranty problem... if you got a warranty.
Which brings me to the question of why a dealer would not charge batteries every three months, as they are supposed to do. This makes me wonder about the dealer.
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