I was about to add that none of my Segs were bought new, so don't take my word that there were never any washers there
Buy a long, T handle allen wrench - $3 or $4 on eBay. It makes servicing batteries so much easier and you're more likely to get all the screws tight than if you're using a too short standard wrench. When you think they're all tight, give them a quick second check. I have mine on and off fairly frequently and have never had a screw come loose
Don
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