SegwayChat - View Single Post

defenbaugh · 08-29-2018, 11:12 AM

My Segway i2 SE just arrived. There were no batteries in the large box. In a call to the company I was informed the batteries would arrive separately “soon.” The response was very vague like no carrier info or tracking information. Nothing was mentioned upon purchase about the batteries not being contained and they would be shipped separately. It has just arrived but I want to get on top of this as Segways are boat anchors without batteries. Originally, I was informed the machine would be shipped within 3-7 days. That didn’t happen and emails assured me all was well, but they never got back to me “immediately” like they indicated. I’m not hard to please as long as I’m kept informed. This appears to be very slipshod. Anyone else have this kind of experience? It was purchased online directly from Segway in NH. I was offered the option of a dealer prepping it for me. I should have taken that offer.

08-29-2018, 11:12 AM	#3
defenbaugh Member Join Date: Feb 2003 Location: Gallatin, MO, USA. Posts: 455	No Batteries My Segway i2 SE just arrived. There were no batteries in the large box. In a call to the company I was informed the batteries would arrive separately “soon.” The response was very vague like no carrier info or tracking information. Nothing was mentioned upon purchase about the batteries not being contained and they would be shipped separately. It has just arrived but I want to get on top of this as Segways are boat anchors without batteries. Originally, I was informed the machine would be shipped within 3-7 days. That didn’t happen and emails assured me all was well, but they never got back to me “immediately” like they indicated. I’m not hard to please as long as I’m kept informed. This appears to be very slipshod. Anyone else have this kind of experience? It was purchased online directly from Segway in NH. I was offered the option of a dealer prepping it for me. I should have taken that offer. __________________ Ron Owner of 2 i167's since April 2003. One purchased from Celebration trial owner. An i2 SE as of 8/2018. Last edited by defenbaugh; 08-29-2018 at 11:47 AM..