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solom01 · 08-12-2016, 02:08 PM

Hi folks, brand new here so please excuse me if this question has been asked before. Since the miniPro comes with no-name somewhat cheap looking tires I imagine it won't be long before I get a flat. I've seen where replacing them is about the same as a bike and doesn't require removing the wheels, it's a simple job. Imagine my surprise when I call Segway and they told me that replacing the tires would void the warranty and that the entire unit had to be sent in for warranty repair. That's insane, what type of company would sell a product with pneumatic tires and not make replacement tires readily available? Imagine buying a bike or car, having a tire be damaged and being told that spares weren't available and that you had to return the entire product for warranty work? Anyhow, I plan on just returning the product - I realize it's a new product but not having consumables available at its introduction doesn't bode well for any future parts needs but since I really do like it I just thought I'd ask, does anyone here know of a source of replacement tires for the miniPro? Thanks.

08-12-2016, 02:08 PM	#1
solom01 New Member Join Date: Aug 2016 Location: Charlottesville, VA Posts: 1	Spare Tires Hi folks, brand new here so please excuse me if this question has been asked before. Since the miniPro comes with no-name somewhat cheap looking tires I imagine it won't be long before I get a flat. I've seen where replacing them is about the same as a bike and doesn't require removing the wheels, it's a simple job. Imagine my surprise when I call Segway and they told me that replacing the tires would void the warranty and that the entire unit had to be sent in for warranty repair. That's insane, what type of company would sell a product with pneumatic tires and not make replacement tires readily available? Imagine buying a bike or car, having a tire be damaged and being told that spares weren't available and that you had to return the entire product for warranty work? Anyhow, I plan on just returning the product - I realize it's a new product but not having consumables available at its introduction doesn't bode well for any future parts needs but since I really do like it I just thought I'd ask, does anyone here know of a source of replacement tires for the miniPro? Thanks.