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Old 04-18-2011, 10:23 PM   #1
bob@redrosesegtours
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Join Date: Jul 2009
Location: Lancaster, PA
Posts: 32
5 yr Member
Default hearing-impaired tour participants

Hi all,

Have any tour operators out there accommodated hearing-impaired tour participants? If so, how did you handle it?

We have a request from a hearing-impaired person to do our tour. Per ADA regulations, we must accommodate the person and we're looking forward to doing so. But training could be a bit of a challenge - let alone communicating the tour content. We're planning on employing a sign language interpreter for and modifying the way we do the tour.

It should work out OK, but I'm curious how others have dealt with the situation and how it turned out.

Thanks
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