Keep in mind that SF Electric Tours was started by seasoned travel/tour operators. Their Segway tours, over time, have been a boost to the overall segway tour industry.
I believe that there are good and bad tours both authorized or not. And, in most cases, I still prefer the safety and the ride of a 'well-maintained' Gen 1 over a Gen 2. Thats another topic.
Segway Sightseeing.com is a brilliant business model. It allowes the SF Electric Tours to get a 'piece' of every segway tour in their system. It's 'virtual expansion for them'.
Many Segway Tours out there are barely hanging on, and this is another low-cost way to get their tour 'out there'. Tours could also sign up their tour with Expedia or Travelocity for the same kind of referral service for a fee.
As far as the 5 Star or Authorized ratings, they are nothing more than marketing gimmicks with little reality. Nothing is better than earning a good reputation and always exceeding the customers expectation. Let your customers be your best advertising tools...
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Tom Jacobson
http://www.floridaever-glides.com
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