Aha !
Paula, with this additional info, you have no worries.
A Segway PT is a closed loop system.
( This loosely means that it is designed to be used with and by the user ).
If you open the loop ( remove your hands from the control shaft ) you are no longer able to control it the way it was designed.
One could go in to more detail, but that is the essence.
Probably as you gained confidence, and you became even more comfortable with your machine, you did this no-hands thing at the same time as you re-assembled it.
Thus confusing matters.
Alls well that ends.
Michael
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