Quote:
|
Originally Posted by SEGsby
Then I asked if it was possible to apply my $500 rental from August 19th, 2006, to a new machine purchase as stated on their web site. She first said, "No. Usually people buy the machine they're renting right afterwards." I replied, "But the i180 I rented isn't being made anymore and the i2's came out during the period I was renting..."
http://www.segway.la/rental.php |
There is nothing ambiguous about their terms: "Rental costs can be credited toward a future Segway HT purchase." It doesn't say "... toward the purchase of the very same Segway you rode" or "... must be used within 12 days of your rental" or "... 50% of rental costs can be credited ...."
I would've held them to their offer. The wording may have been clumsy or not what they meant to say, but I bet their lawyer would shrug and say "Sorry."
They're lucky you settled for $300 of the $500 you should have gotten.
If I were in your shoes, I'd be wary of what other commitments and offers they will try to weasel out of next.