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Old 05-02-2013, 08:24 AM   #3
Cybercat
Junior Member
Cybercat is on a distinguished road
 
Join Date: Apr 2010
Location: Arlington, VA
Posts: 71
5 yr Member
Thumbs up

I live in DC, but I travel to Annapolis (about an hour) for my Segway needs, cause Dick is the best. He recently put refurb batteries in my old Segway, and stood behind it 100% when one of them promptly failed. Once we had that straightened out, he ended up taking it in trade on a new Segway.

When I go there, I feel less like a customer, and more like a friend. I enjoy just hanging out with Dick and his wife,while Dick tests and repairs my Segway. He's even took me for a ride in his very-cool Chevy Volt. And, on top of it all, I always walk out feeling like I got a good deal.

I think the difference here is that this is more of a hobby and a passion for Dick than a business.

Anway, two thumbs up Segway of Annapolis.
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