Great to hear that your problem was resolved and even better to read your report about how much better you glide with the additional Ah...
So, do you believe that the problem was that when you installed a new factory battery, that the scooter sensed ot had a low charge and would not accept it as a good battery?
Was there anyway to perhaps put a charge on the external battery prior to connecting to the scooter?
*( I am newbie, although I have extensive knowledge about all things cool, I am only starting to learn SegWay )
As I was reading your tale... months and months of waiting, geeze... That was my initial impression. That the disparity of charge between the onboard battery and the newly installed battery was probably making the machine think that the new battery just couldn't take a charge, 'how else would an external battery be so deep in discharge', especially if the onboard battery was 100%
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