The second link is to a legal document - created by Segway Inc - stating that the retail dealer is a fully independent legal entity from Segway, Inc. This is done to protect Segway, Inc. from liability arising from any actions of the retailer, and I suspect every full-on Segway dealer has a similar legal arrangement.
I don't think this is what was meant by "freelance". Not to mention that the retailer doesn't seem to offer any technical support. Even their product links go directly to segway.com
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