I had a similar problem with my ninebot S. The "pads" hit right below my knee and caused bruising.
Solution: Home Depot foam hot water pipe insulation. They have them with super rubbery foam with sticky tape on the long edges so simply cut to length and place over the stock pads. It added about 3/4" to each side of the kneebar and made it much easier to invoke steering and was ultra soft on my knees.
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