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-   -   Admin please address. (https://forums.segwaychat.org/showthread.php?t=34596)

airdale 07-22-2016 01:28 PM

Admin please address.
 
Hey, can we get a new column or section for all the new Segways that are hitting the market?

All we will get is a lot of confusion if we don't....

Gihgehls 07-22-2016 08:40 PM

I'd disagree. This site doesn't see enough traffic to warrant even finer granularity of topic categories.

GlideGuy 07-23-2016 11:45 AM

Quote:

Originally Posted by Gihgehls (Post 239734)
I'd disagree. This site doesn't see enough traffic to warrant even finer granularity of topic categories.

+1

There is a "Community Feedback and Support" section for site related suggestions...

SegNerd 07-27-2016 12:05 PM

What do you mean by "all the new Segways"? I only know of one new model, unless you are counting existing Ninebot products.

airdale 07-27-2016 12:09 PM

Quote:

Originally Posted by SegNerd (Post 239784)
What do you mean by "all the new Segways"? I only know of one new model, unless you are counting existing Ninebot products.

Well....I guess you guys love splitting hairs here.....

Screw it.....let people ask questions and if they dont provide what modle they have hek with it....

Ive never seen a forum that dose not have sections for each product line?

So I guess that 9bot will never make another Segway also.....You due know they had a few different ones before they were Segway right?

SegNerd 07-27-2016 12:11 PM

How is that splitting hairs? You referenced "all the new Segways," and all I did was ask what you meant by that.

I guess now you are asking for subforums for unannounced future products?

airdale 07-27-2016 02:35 PM

Well we have now Segway Inc. and there lines of products since day one...

Now with new ownership, Ninebot has brought 4 more products, to THIS web site.....and what ever is in the future?

If you think the only device Ninebot has is the Mini Pro, your mistaken.

It has never made sense to me why in the world we would group single wheels i2's, x2's, or E+'s into one continues grouping....

You have already seen other come here, and tell members to go to a better represented forum for answers! crazy thinking hea?

Gihgehls 07-27-2016 07:46 PM

We don't currently have categories for all the old segways, why would we want more categories for the new ones? Do you think the site suffers by not having separate sections for P133, i167, e167, i170, i180, XT, i2, x2, i2SE, x2SE? There are already LOTS of different segways and if we split them by model there wouldn't be much in any one category. Like I said before, this forum doesn't get enough traffic/content/volume to warrant a very fine grained category schema.

GlideGuy 07-28-2016 09:17 AM

I am an Admin on another (much larger/post volume) vBulletin forum. Typically, I add new forums/sub-forums based on decluttering existing forums where a dedicated forum/sub-forum justifies itself based on existing threads. It is simply housekeeping.

In some instances, I do indeed add dedicated forums/sub-forums based on anticipated traffic/posts. However, the traffic/posts here are a small fraction of the posts on the forum I administer.

Adding too many categories /forums/sub-forums makes it confusing (busy looking) to the new member and discourages posting ("I'm not sure if this is the correct place for this...mods, please feel free to move"). It makes more work for the mods to constantly move posts/threads to their "appropriate" place. As I pointed-out previously, this very thread was posted in the incorrect forum!

SegNerd 07-28-2016 05:49 PM

Quote:

Originally Posted by airdale (Post 239787)
If you think the only device Ninebot has is the Mini Pro, your mistaken.

I'm sorry but did you even read my post?

Quote:

Originally Posted by SegNerd
I only know of one new model, unless you are counting existing Ninebot products.


eJM 07-29-2016 07:03 AM

Quote:

Originally Posted by airdale (Post 239729)
Hey, can we get a new column or section for all the new Segways that are hitting the market?

All we will get is a lot of confusion if we don't....

Contrary to popular opinion, what you are asking, I think, is not a bad idea at all. Adding sub-forums (that's what it's called) is not just an organizational scheme, it can also be good for SEO (Search Engine Optimization - a plan to improve a site's visibility and ranking on Google, et al), and thus, bring more visitors and potential members to a website. As a branded site, it's not hard to imagine that users of all the various Segway products would want peer support and camaraderie. This is as good a place, perhaps better, to find it as any other forum or social media group.

As has been mentioned, a sub-forum needs content for search engines to find and index (list) it. Having well thought out forum names and descriptions help. I suspect your idea could be accomplished by adding maybe 2 or 3 new forums, MiniPro, NineBot and Robotics. There would need to be some existing threads about those products moved to the new forums. And a campaign to get the community and new members to create new discussions in those forums.

Although ideally there would be a good supply of existing content that could be moved to those forums, new forum communities are started every day with zero content. SegwayChat is not a new forum and there are some dedicated members that would help where they could. So, although those new sub-forums may be weak on content for a while, it would build in time.

Unfortunately (and I am prepared for some personal attacks for saying this), the administration of this site is weak. The admin doesn't come here every day, as far as I can tell, and the super moderator, the only other staffer, hasn't posted a message since Feb. 2015.

I realize that both administrators have busy lives and probably jobs that take time and effort so they can support their families. But that's hardly a way to run a website that has so many people that count on it for support. There have been active members with forum administrative experience, at least 2 with vBulletin experience, but their rare suggestions or reports of issues have been virtually unacknowledged. Valid suggestions, such as yours, are not only ignored, they are left to be ridiculed by other, less savvy members. Perhaps it's because your suggestion wasn't presented to their satisfaction, or because you sometimes butcher the English language. For whatever reason, your initial query may not get the attention it deserves and too much undeserved negativity.

Your idea was a good one, regardless what anyone else said to the contrary. Yes, it is just my opinion, but it's the opinion of someone who has been actively involved in forum administration for 20 years, in small, medium and large (big boards) forums. But it's hard work to grow a forum and the owner of this site may not be able or willing. And that's his right.

Jim

GlideGuy 07-29-2016 08:29 AM

Quote:

Originally Posted by eJM (Post 239799)
Adding sub-forums (that's what it's called) is not just an organizational scheme, it can also be good for SEO (Search Engine Optimization - a plan to improve a site's visibility and ranking on Google, et al), and thus, bring more visitors and potential members to a website.

Currently, SegwayChat has 3 categories, 14 forums and 3 sub-forums.

I make very limited use of sub-forums because, in my experience, people overlook them more often than not. A sub-forum gets tucked-away at the top of its parent forum (unless viewing by category) and users scan their eyes down past the announcements, sub-forums and many times, right past the stickies.

Now, if there are several sub-forums in a given parent forum...the odds are better that they don't get overlooked.

I find Howard Forums to be very busy and confusing. They make extensive use of catagonies and sub-forums...so much so that it becomes intimidating to even try to post something if it doesn't fit SQUARELY into a given sub-forum. You can start a thread off about iPhone reception, the subject drifts to Verizon specific service and you get your thread closed prematurely because it is in the wrong area!

SegwayChat is currently very easy to navigate and I simply don't see a situation where there are an abundance of model specific threads that need to be shuffled-off into their own forum or sub-forum.

eJM 07-29-2016 01:38 PM

I don't see the necessity for this discussion to get bogged down in forum terminology. Very few here will understand it. I used the term sub-forum loosely. A case could be made that SegChat's categories and forums are disorganized as they are and should be reorganized, some renamed, another added. If there were a suggestion box that was actually considered, my first recommendation would be to convert to Xenforo software. For a site dedicated to such high-tech devices that are the epitome of mobility, the forum should really be using something that is actually mobile friendly.

But let's not digress. Segway is not the Segway of 14 years ago or even 3 years ago. The new members joining today aren't necessarily looking for information on the Segway PT, like I was 10 years ago. Now there is more diversity and all of us should be more accepting of that. And airdale is not only asking for acceptance, but asking us to welcome it by providing model-specific support forums. My belief is that SegwayChat could see new potential and new growth because of it.

airdale 07-29-2016 01:45 PM

Quote:

Originally Posted by eJM (Post 239802)
I don't see the necessity for this discussion to get bogged down in forum terminology. Very few here will understand it. I used the term sub-forum loosely. A case could be made that SegChat's categories and forums are disorganized as they are and should be reorganized, some renamed, another added. If there were a suggestion box that was actually considered, my first recommendation would be to convert to Xenforo software. For a site dedicated to such high-tech devices that are the epitome of mobility, the forum should really be using something that is actually mobile friendly.

But let's not digress. Segway is not the Segway of 14 years ago or even 3 years ago. The new members joining today aren't necessarily looking for information on the Segway PT, like I was 10 years ago. Now there is more diversity and all of us should be more accepting of that. And airdale is not only asking for acceptance, but asking us to welcome it by providing model-specific support forums. My belief is that SegwayChat could see new potential and new growth because of it.

Thank you.

JohnG 07-30-2016 10:06 AM

Well, when members don't even use the current sub-forums correctly (e.g., a community feedback thread posted not in community feedback; I've since moved it to the correct forum), it suggests that maybe members don't care enough as it is to post in the "right" forum.

We've never had separate forums for separate product lines; the amount of customers who buy these machines just doesn't warrant it at present.

If we somehow seen an influx of posting/traffic that suggests one forum is no longer sufficient, we'll definitely consider it in the future. Thanks.

John

GlideGuy 08-01-2016 07:56 AM

John, I LIKE the prefixes! Good move :)

JohnG 08-04-2016 05:26 PM

Thanks... wish I had implemented it 10 years ago! :)


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