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jgcorn
02-10-2009, 09:48 PM
I've twice had the pleasure of dealing with Shawn and his son of Segway New Mexico, in Albuquerque. The first time was while visiting Albuquerque on a house-hunting trip prior to moving here, in Oct. 2008. I had my daughter with me and was looking for fun things for us to do. I had always wanted to ride a Segway and recalled that a friend had done a Segway tour in Chicago. So I Googled and found that Segway New Mexico (SNM from here on) offered tours in Albuquerque. I booked Claire and I on a "Fun Tour" and we had a blast. Thanks, guys!

Like I said, we had an immense amount of fun on our tour. Shawn and his son were very patient with our training and had us gliding like pros by the tour's end. As a corollary, I became totally hooked on Segways, and resolved to buy my own Segway ASAP. That became possible recently, so I am now the proud owner of a new i2 (Sage, Commuter Package). I went back to SNM for the purchase. We negotiated what I considered to be a very reasonable price. I didn't want to go online and buy because I wanted to be sure I bought from an Authorized Segway Dealer, and besides that I like to keep my money in the local community whenever possible. And I like being able to get local service if, God forbid, that ever becomes necessary. Anyway, the Segway got here around 10 days after I ordered it. SNM delivered it to my home and set it up for me. They gave me all the time I wanted for asking questions, getting clarifications, and so on. They even threw in a free tour for me and four friends, to be taken at my convenience. This is probably a way to addict new gliders, but what the hell? I'll help 'em out!

Anyhow, after I get past Beginner Mode I plan on commuting to work most days on my i2. I can't wait! And I want to thank the guys at SNM for their help and professional service. They do a lot of custom work (paint, mods) as well, so check them out. I myself would deal with them any time.




theglide
09-09-2009, 03:44 AM
I bought a trailer from Shawn.He was professional and got the trailer delivered
in 4days.Now that is what I call service.

GlideGuy
08-24-2011, 06:18 AM
Excuses, stall tactics, delays and lies...
That is ALL Segway of New Mexico has delivered to me.
Thankfully, it was less than $100...but I got taken by Shawn & Co.

AVOID this "company" at all costs!

GlideGuy
03-01-2012, 09:41 PM
Per Segway, Inc...this guy is NOT even an authorized Segway dealer. Shawn is pirating Segway's trademark name/logo (WHY are they allowing him to get away with this???).

DO NOT DO BUSINESS WITH THIS CROOK! Call Segway, Inc to verify...you will find out that he is NOT an authorized "representative" of Segway...and trust me, he is giving Segway, Inc a BLACK EYE!

SegNerd
07-12-2012, 06:43 PM
GlideGuy may seem a little "disgruntled," but actually he is right.

Shawn Desmond stole $80 from me and the matter was never resolved.

If you go to Segway of New Mexico, he could easily do it to you too.