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View Full Version : Review Ratings are still not quite right




quade
03-27-2008, 11:33 AM
This applies to the accessories, dealers currently seems correct.

On the overview pages, the "stars" being given do no match the ratings being given by the authors or members.
http://forums.segwaychat.com/gallery/albums/userpics/15887/normal_Star_rating_not_correct.jpg

On the review pages themselves, the author ratings are not being shown at all.
http://forums.segwaychat.com/gallery/albums/userpics/15887/normal_No_author_review.jpg




pam
03-27-2008, 11:49 AM
I think, and I could be wrong, but community members can rate without posting at this time. (John has mentioned that this may go away, and I think it probably should.) Would that affect the system that you're mentioning, Quade? I remember that the way I got the initial numbers off in the comfort mat thread was rating without posting a written review. That was when I started asking if you had to leave a comment in order to leave a rating.
Pam

quade
03-27-2008, 12:11 PM
I think, and I could be wrong, but community members can rate without posting at this time. (John has mentioned that this may go away, and I think it probably should.) Would that affect the system that you're mentioning, Quade? I remember that the way I got the initial numbers off in the comfort mat thread was rating without posting a written review. That was when I started asking if you had to leave a comment in order to leave a rating.
Pam

Well, what drew my attention to it and why I posted the picts I did was because it's off the chart wrong no matter how you look at it. Those are picts from the Parking Stand review and there's no way that I gave it a five star rating and there's no way that the members collectively did either. :)

Go here (http://forums.segwaychat.com/forumdisplay.php?f=31) and you'll find everything has a five star review, which is clearly not accurate.

pam
03-27-2008, 01:14 PM
Yeah, I see what you mean. The stars on the index page for the various accessories don't reflect the actual reviews (which are reflected accurately inside that thread, I think - shows about a 40%)

Wonder if the stars are just decorative.... This is a John question. I'm sure he'll see it and feed back. Thanks for pointing us to it.

Pam

quade
03-27-2008, 01:26 PM
Wonder if the stars are just decorative....

They were working the other day.

Edited to add . . .

Ok, THIS is fascinating. MJEdelman just made a comment in the Parking Stand review and it looks like that triggered an update in the star rating calculations.

JohnG
03-27-2008, 03:42 PM
I agree, this software is flaky.

I'm going to see if we can't get these things resolved once and for all, or else we'll go with another piece of software that's more reliable. Sorry......