SegwayChat
Home . Old Gallery

Go Back   SegwayChat > Segway Forums > Segway General Discussion

Notices

Segway General Discussion General discussion related to any model of Segways, miniPROs, or Ninebots. Please do not post non-Segway technology posts here; use the technology forum instead.

Reply
 
Thread Tools Display Modes
Old 01-09-2006, 07:34 AM   #11
Desert_Seg

Desert_Seg is a splendid one to beholdDesert_Seg is a splendid one to beholdDesert_Seg is a splendid one to beholdDesert_Seg is a splendid one to beholdDesert_Seg is a splendid one to beholdDesert_Seg is a splendid one to beholdDesert_Seg is a splendid one to behold
 
Desert_Seg's Avatar
 
Join Date: Apr 2005
Location: Dubai, United Arab Emirates.
Posts: 2,533
5 yr Member
Default

As Alex says....unfortunately it is at the Mother ship, located so craftily in Bedford NH.

Sorry,

Steven

--- EAMUS CATULI! ---

No person is truly useless. They may always serve as a bad example!
Desert_Seg is offline   Reply With Quote
Old 01-25-2006, 04:03 PM   #12
johnberry
Member
johnberry
 
Join Date: May 2005
Location: norwich, , United Kingdom.
Posts: 117
5 yr Member
Default

Quote:
quote:Originally posted by Gaye

Admittedly we enlightened UK Segwayers are a tiny band of gliders but we seem to have been forgotten altogether.
If I want to upgrade my software or go for Liths it would appear from my investigations so far the unit has to be sent at least as far as Italy and possibly back to US all at HUGE cost.
Don't we from the colonies (!?) matter enough to have appropriate facilities here?
Gaye

Segway - LITERALLY revolutionising my life!
johnberry is offline   Reply With Quote
Old 01-25-2006, 04:25 PM   #13
johnberry
Member
johnberry
 
Join Date: May 2005
Location: norwich, , United Kingdom.
Posts: 117
5 yr Member
Default

Gaye,
Have spent many hours on this. Unfortunatly LLC is just like many other USA based "product orientated" concerns. They have little or no interest in the way European after sales service works. After all if we have to sent our Segs all that way, why bother with the wheels and batteries? the really costly (shipping wise) items. In fact, what would be wrong with their agents just sending the mother boards for upgrading, or indeed, just exchanging them ?
All of this ended up with them referring me to their Vice President of European Marketing, who resides in Switzerland. I have spend a lot of time with him also and can say that he DOES understand our problems. Claude will give you the address etc of the Milan Segway factory and will help with the intro. Claude can be reached on 0041793008403 or E Mail Claude.leblonde@segway.com

by Gaye[/i]

Admittedly we enlightened UK Segwayers are a tiny band of gliders but we seem to have been forgotten altogether.
If I want to upgrade my software or go for Liths it would appear from my investigations so far the unit has to be sent at least as far as Italy and possibly back to US all at HUGE cost.
Don't we from the colonies (!?) matter enough to have appropriate facilities here?
Gaye

Segway - LITERALLY revolutionising my life!
[/quote]
johnberry is offline   Reply With Quote
Old 01-25-2006, 04:37 PM   #14
fredkap
Senior Member
fredkap will become famous soon enough
 
Join Date: Feb 2003
Location: Los Angeles - Westside, CA, USA.
Posts: 1,336
5 yr Member
Default

John,

The Orange County California retail store is having it's second round of upgrading. They might be the busiest store in the US. The batteries are being shipped (by Segway Inc) on non-passenger airplanes and they should get to Europe soon. Retail stores do not have the security clearances to ship the batteries by air. Your best bet is to inquire if your retail store can arrange to have your Seg sent to Milano to receive both the upgrade and the new batteries.

Fred
fredkap is offline   Reply With Quote
Old 01-25-2006, 05:42 PM   #15
Socrates
Member
Socrates is an unknown quantity at this point
 
Join Date: Feb 2005
Location: , , Austria.
Posts: 154
5 yr Member
Default

Hi,

I did it yesterday! I brought my Segway to Segway of Vienna (www.segway.at) and they send it to Italy for being upgraded. I should get it back in four weeks or so.
The Li-Ions are ordered and I will receive them in six weeks.

Before this, I tried to find out the address of the service station in Italy, I mailed to Segway of Italy and to England. Segway of Italy notified Segway of Vienna about my mails. Everything about the upgrading in Europe seems to be a better secret than a secret service.

Alex.
Socrates is offline   Reply With Quote
Old 02-03-2006, 07:24 AM   #16
emeapr
New Member
emeapr
 
Join Date: Jan 2006
Location: , , .
Posts: 4
5 yr Member
Default

You should be able to get upgrades quite easily from Wayne through Segway UK (www.segway-uk.net).

Hope this helps

Martin @ MCC
emeapr is offline   Reply With Quote
Old 02-03-2006, 01:15 PM   #17
seville
Junior Member
seville
 
seville's Avatar
 
Join Date: Apr 2005
Location: , , France.
Posts: 56
5 yr Member
Default

Upgrade in Italy cost 780 euros !!! amazing!!!!

A segway for everybody
seville is offline   Reply With Quote
Old 02-06-2006, 02:09 PM   #18
midlandsman
Junior Member
midlandsman
 
Join Date: Jan 2006
Location: , Worcestershire, United Kingdom.
Posts: 16
5 yr Member
Default

If anyone in the UK has got two unserviceable battery packs I would be interested in buying them.

Peter
midlandsman is offline   Reply With Quote
Old 02-06-2006, 05:33 PM   #19
seville
Junior Member
seville
 
seville's Avatar
 
Join Date: Apr 2005
Location: , , France.
Posts: 56
5 yr Member
Default

wow

A segway for everybody
seville is offline   Reply With Quote
Old 02-06-2006, 07:42 PM   #20
Gaye
Member
Gaye
 
Join Date: Oct 2005
Location: , Northamptonshire, United Kingdom.
Posts: 157
5 yr Member
Default

Quote:
quote:Originally posted by midlandsman

If anyone in the UK has got two unserviceable battery packs I would be interested in buying them.

Peter
Just out of interest (because I haven't got any!) .... WHY?
Gaye

Segway - LITERALLY revolutionising my life!
Gaye is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 06:01 PM.
Copyright © 2002-2023 SegwayChat.org.
All rights reserved. Not affiliated with Segway Inc.

FreshBlue vBulletin skin by
VayaDesign
Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
SegwayChat Archive