05-08-2015, 04:15 AM | #1 |
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Join Date: Jun 2008
Location: Vacaville, California
Posts: 72
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Segvator
Anybody know where to get a Segvator repaired? The company does not return phone calls or respond to email. Very disappointed with the horrible customer service! Electrical problem.
Thank you. |
05-08-2015, 05:32 AM | #2 |
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Join Date: Apr 2010
Location: Catlett VA
Posts: 386
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I contacted my segway dealer and they set up the repair. I also was unable to set it up directly with the SegVator people.
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05-08-2015, 11:49 AM | #3 | |
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Join Date: May 2007
Location: San Jose, CA - USA
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Quote:
All of the money goes to Seg4Vets. jeff
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05-11-2015, 05:27 AM | #4 | |
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Join Date: Apr 2010
Location: Catlett VA
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Quote:
RV places that repair them should be able to handle the wiring part. The brackets that hold down the segway and on which the segway rides on are unique to the SegVator, but the core lift assy appears to me to be using that RV tongue-jack. |
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05-17-2015, 09:46 PM | #5 |
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Join Date: Jun 2008
Location: Vacaville, California
Posts: 72
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Segvator Repair
Thank you for the ideas. I have an RV repair nearby and will try that, first.
As for Segvator itself, love the idea and ingenuity, and certainly appreciate the volunteer/altruistic benevolence of the organization. I do, however, have an issue with buying a product at $1,500 that I depend on with a disability, and cannot get anyone to even return a phone call or email. For God's sakes I'd pay to ship it to them for repair. Any way I look at it, it is just poor customer service, and does not speak well for purchasing one. Thank to all for the ideas. |
05-17-2015, 11:30 PM | #6 |
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Join Date: Apr 2003
Location: St. Louis, MO, USA.
Posts: 479
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Why don't you contact your dealer
SegVators can only be purchased through the dealers, they do not sell to or deal directly with consumers....It's easily repaired by any reputable shop.
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08-16-2015, 01:25 AM | #7 | |
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Join Date: Mar 2014
Location: eureka -far northern calif
Posts: 290
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Quote:
i hope someone else starts making them even if they might have a patent? i doubt they do or could even defend one. try a trail er place or u-haul or a good welding/ fabrication shop if needed. segvator made my dual lift too narrow to carry my two x2s correctly. |
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02-28-2016, 01:11 AM | #8 |
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Join Date: Mar 2014
Location: eureka -far northern calif
Posts: 290
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segvator wont even respond to dealer calls or emailsi hope someone else starts making them= there is a real need i got a dual lift finally the inverter is poor and has no rain protection it is a good design i couldn't do without mine.when the lift comes up the hold down bars clamp the segs tightly thus no tie down straps to do= a great feature= great
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02-28-2016, 01:16 AM | #9 | |
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Join Date: Mar 2014
Location: eureka -far northern calif
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