Can't update firmware on mini

[Peter Doubt]

My Ninebot app (iOS) detects a firmware update for my new mini pro, but when trying to update I get a message saying it's an 'illegal operation!'
I've rest the Segway and reinstalled the app.
Anyone else having this issue?

[DCTenor1]

I've found that the Electric Unicycle forum, oddly enough, is a much better resource for Segway miniPRO issues, especially as they relate to firmware.

http://forum.electricunicycle.org/fo...or-equivalent/

[airdale]

Originally Posted by DCTenor1

I've found that the Electric Unicycle forum, oddly enough, is a much better resource for Segway miniPRO issues, especially as they relate to firmware.

http://forum.electricunicycle.org/fo...or-equivalent/

Why should that surprise you?
9bot, as far as I know has zero representation around here....This is a Segway site....you know that company they bought after 60 million in law suites against them!

I would hope eventually they could add a section for the low end product that they have added to there "new" product line!

[Peter Doubt]

Originally Posted by DCTenor1

I've found that the Electric Unicycle forum, oddly enough, is a much better resource for Segway miniPRO issues, especially as they relate to firmware.

http://forum.electricunicycle.org/fo...or-equivalent/

Thanks for the link, but they seem to be dealing mostly with rolling back to old firmware with the pre - Segway Minis. Interesting info, though..

[Peter Doubt]

Well, I was able to update with the android app on a friend's phone. Apparently there is a bug in the iOS app. It wouldn't work on my iPad, either.

[Civicsman]

This is a Segway site.

Yes, I agree, but "Segway" now includes a range of fresh products, thankfully.

The "legacy" Gen 2 series is a reliable workhorse, but it's OLD, designed more than 10 years ago and essentially unchanged since. It has kept Segway, Inc. from bankruptcy, but sales have been ...um.... "limited" from the first.

Similarly, SegwayChat has been limping along for a while now, with limited activity. One might hope that SegwayChat would add a section for the new products as a way of re-energizing the site. However, as airdale points out, those who post here are mostly "legacy" people, with knowledge of Gen 1 and Gen 2, but who do not own, nor are particularly interested in, the new products, and entropy has already set in.

Rather than suggesting owners of new products bugger off, I suggest embracing the new products with the hope of staving off decline.

[Peter Doubt]

Originally Posted by Civicsman

Yes, I agree, but "Segway" now includes a range of fresh products, thankfully.

The "legacy" Gen 2 series is a reliable workhorse, but it's OLD, designed more than 10 years ago and essentially unchanged since. It has kept Segway, Inc. from bankruptcy, but sales have been ...um.... "limited" from the first.

Similarly, SegwayChat has been limping along for a while now, with limited activity. One might hope that SegwayChat would add a section for the new products as a way of re-energizing the site. However, as airdale points out, those who post here are mostly "legacy" people, with knowledge of Gen 1 and Gen 2, but who do not own, nor are particularly interested in, the new products, and entropy has already set in.

Rather than suggesting owners of new products bugger off, I suggest embracing the new products with the hope of staving off decline.

As someone who has followed Segway since the beginning and who has finally purchased one of the new products, I couldn't agree more. I've gotten tons of questions about the MimniPro from onlookers and much interest. It would be nice to have a place to point them to....

[tt1707]

After update minipro to v.1.3.1 this week, the RC mode from iOS devices no longer function. I would get a pop up "Please remove the handlebar" and it won't allow the remote control. There is no handlebar on minipro... Tried using different iphone, i.e. 5, 6S, and iPad 3 - all with the same result. iOS is at v 9.3.2 -
When I tried with an Android phone, the RC mode is working - but occasionally would see the pop up "Please remove the handlebar first" - but there was a button "Sure" so you could get into the RC mode once click.

Screen Shot 2016-07-06 at 10.35.07 AM.jpg

[Peter Doubt]

Originally Posted by tt1707

After update minipro to v.1.3.1 this week, the RC mode from iOS devices no longer function. I would get a pop up "Please remove the handlebar" and it won't allow the remote control. There is no handlebar on minipro... Tried using different iphone, i.e. 5, 6S, and iPad 3 - all with the same result. iOS is at v 9.3.2 -
When I tried with an Android phone, the RC mode is working - but occasionally would see the pop up "Please remove the handlebar first" - but there was a button "Sure" so you could get into the RC mode once click.

Attachment 2437

I'm having the same problem...once I got an update using an Android phone, remote control no longer works with my iPhone. I hope they clear up their problems.

[Lutch]

Had this happen once also. Restarted my phone and Segway and it worked. New product, teething issues...