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Segway of Orange County (California)
Segway of Orange County (California)
Awesome Staff & Service!!
Published by Scuba_Michael
03-13-2011
Author rating
Courteous & attentive attitude?
100%100%100%
5.0
Questions answered accurately?
100%100%100%
5.0
Pricing and negotiations
100%100%100%
5.0
Overall experience
100%100%100%
5.0
Recommend to a friend?
100%100%100%
5.0
Service capability & quality?
100%100%100%
5.0
Average 100%
Default Segway of Orange County (California)

HUGE "THANK YOU" goes out to Segway of OC. This is a business that knows how to treat the customer. When you call them, they are friendly on the phone. They know exactly how to answer your question!

When you go to see them, its like going to see a member of your family and they treat you like it. (The members of your family you like to see and likes to see you!!)

My trips from Vegas to see them were fun, friendly and just AWESOME.

I look forward to my next interactions with them. GO SEE THEM!
Member rating
Courteous & attentive attitude?
80%80%80%
4.0
Questions answered accurately?
80%80%80%
4.0
Pricing and negotiations
80%80%80%
4.0
Overall experience
80%80%80%
4.0
Recommend to a friend?
80%80%80%
4.0
Service capability & quality?
80%80%80%
4.0
4 users rated 80% average

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Latest 5 reviews
  #1  
By aricisom on 02-14-2012, 05:29 PM
Member reviews
Courteous & attentive attitude?
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5.0
Questions answered accurately?
100%100%100%
5.0
Pricing and negotiations
100%100%100%
5.0
Overall experience
100%100%100%
5.0
Recommend to a friend?
100%100%100%
5.0
Service capability & quality?
100%100%100%
5.0
Average 100%
Smile

They went out of their way in order help me.
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  #2  
By JM Wilber on 04-26-2012, 11:31 PM
Member reviews
Courteous & attentive attitude?
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5.0
Questions answered accurately?
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5.0
Pricing and negotiations
100%100%100%
5.0
Overall experience
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5.0
Recommend to a friend?
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5.0
Service capability & quality?
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5.0
Average 100%
Default JM Wilber

i've call to ask for help after 6pm and thay was moor then happy to help with on all 3 times think you keeps me coming back for the little thing
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  #3  
By kendall69 on 12-24-2012, 03:02 PM
Member reviews
Courteous & attentive attitude?
20%20%20%
1.0
Questions answered accurately?
20%20%20%
1.0
Pricing and negotiations
20%20%20%
1.0
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1.0
Recommend to a friend?
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1.0
Service capability & quality?
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1.0
Average 20%
Default Segway of Orange County

They had my Segway for TWO weeks and all I got was excuses. Blamed SEGWAY headquarters for everything. Also they added $85.00 to my bill " just because" no prior notice or approval. How these people stay in business is beyond me.

They never e-mailed me of phoned with any updates. The worst communication on the planet. It's NOT like they are busy, the place was always like a ghost town and I never saw one more Segway in for service in two weeks. SO I think they could have called and updated me.

I should have noticed when I never saw anyone in the place, sorta like a empty restaurant. There's a reason the place in EMPTY.

Note to SEGWAY: - Wake up and screen your dealers or do some checking on their service because service effects YOUR SALES.
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