02-11-2006, 01:33 PM | #11 | |
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02-12-2006, 06:41 AM | #12 |
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Location: , , Austria.
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Brooster is absolutely right.
I say marketing is everything, excellent service is necessary. Segway has no marketing. And the service? Well, it exists but we all know about its quality. Sometimes I have the idea that Segway is a 5-man company. Alex. |
02-12-2006, 07:06 AM | #13 | ||
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I think Segway is like a 10 man/woman company with the revenues of a 5 man company and the costs and expenses of a 25 man company that is trying to balance it all out. No doubt marketing has a track record that cries help and no doubt customer service is something cusomers like, but often an expense on cut-back lists everywhere. If Honda upgrades the Civic, I can't say I regret I don't get a retrofit, even if I've told everyone what a great car it is. Gary |
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02-12-2006, 03:21 PM | #14 |
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Location: Ponte Vedra Beach, FL/ Mantoloking NJ
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Gyro, Although I have never been to "the Mother Ship I get the idea some see it as an auto line, parts in one end cars out the other.
My bet is it's more like a semi-custom cycle shop. A few folks putting them together one by one. |
02-13-2006, 11:47 AM | #15 |
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Location: Bismarck, North Dakota, USA.
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Here's the update...On Friday, LLC indicated that they were going to bring extra people in over the weekend to help clear the backlog. They thought that maybe ours would be seen sometime this week. I am hoping...
As far as whats wrong with it...no idea...started fine one day...wouldn't do anything the next...just a blinking red when we tried it up. Went to our local dealer...switched out the control shaft...nothing...switched out batteries...nada there too...so off to LLC it goes... Whats bugging me the most is it hasn't even been looked at yet...its not like they have a clue whats wrong with it...its still sitting in line to be looked at. A month and a half later... to me this is unacceptable... Chad |
02-13-2006, 12:14 PM | #16 |
Enjoys a well balanced glide
Join Date: Jul 2003
Location: Indianapolis, IN
Posts: 3,422
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Thanks for the follow up Chad, I hope you will have your glider back to you in great shape!
-Sal ___________ I considered atheism, but there were too few holidays Segway Chat Member since July 2003 Segway Owner since August 2003 |
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