Went too dealer for control shaft

hickton45 · 04-18-2006, 10:00 PM

Ok, so if any of you remeber me I posted like a month ago how mty control shaft cables were broken. So I went to my local Segway of Chicago and they said the control shaft base is broken AND IT WILL COST $625 to fix it RIDICULOUS!!!

Florida Ever-Glides · 04-18-2006, 10:28 PM

Not as ridiculous as a plastic kickstand for $40+!! And, the kickstands seem to break on their own after a few months. Ask ANY tour operator.

If you have to ask how much it costs to fix a Segway, you probably can't afford to own one...

With 25 Segways being used by different people every day, no matter how well we supervise the use, we are frequently replacing parts that just seem to wear out too quickly, or break too easily.

The turn grips are very poorly made. If you haven't replaced one yet, count on it, you will.

I hope that future HT's are 'really' built to a the standard of 'hard use' that the initial cost would indicate. Don't get me wrong, technically it's a wonderful machine. But, the Segway has a long way to go to manufacture the unit at the 'highest' quality standard possible...

Dragan · 04-19-2006, 01:00 AM

in defence of my fellow dealer, while that is a lot of money...rest assured it's not lining your dealers pocket. The component cost from Segway is by far the lions share of the bill. I suspect you'll find the dealers labour rate and a relatively small margin on the parts will be the balance, and it'll be the much smaller piece of the pie
Wayne

mattk · 04-19-2006, 06:26 AM

As long as you are just trying to replace the UI and not the CS, the cost should be cheaper.

hickton45 · 04-19-2006, 09:28 PM

I think he said he would have too replace the control shaft base.

macgeek · 04-20-2006, 08:09 AM

Gee thats all I have to say..

Jon

wwhopper · 04-20-2006, 08:22 AM

I had to replace a CS base last year, and it was like that same amount. I also had to replace the Handlebar and the wires from that as well.

As Henry Ford said I will give the cars away for free, If I can be the sole provider of the parts....

Imagine what it would cost to replace one of those on a "Q" - Oh yeah those are just throw aways, and buy new - but who would want to? ;-) (buy a new Q)

Nothing good is cheap, and if it is, you would not want it in the first place.

hickton45 · 04-20-2006, 08:44 AM

Mac geek-- I have the newest I series

04-18-2006, 10:00 PM	#1
hickton45 Junior Member Join Date: Nov 2005 Location: , , . Posts: 15	Went too dealer for control shaft Ok, so if any of you remeber me I posted like a month ago how mty control shaft cables were broken. So I went to my local Segway of Chicago and they said the control shaft base is broken AND IT WILL COST $625 to fix it RIDICULOUS!!!

04-18-2006, 10:28 PM	#2
Florida Ever-Glides Senior Member Join Date: Sep 2003 Location: Sarasota, Florida, . Posts: 1,677	Not as ridiculous as a plastic kickstand for $40+!! And, the kickstands seem to break on their own after a few months. Ask ANY tour operator. If you have to ask how much it costs to fix a Segway, you probably can't afford to own one... With 25 Segways being used by different people every day, no matter how well we supervise the use, we are frequently replacing parts that just seem to wear out too quickly, or break too easily. The turn grips are very poorly made. If you haven't replaced one yet, count on it, you will. I hope that future HT's are 'really' built to a the standard of 'hard use' that the initial cost would indicate. Don't get me wrong, technically it's a wonderful machine. But, the Segway has a long way to go to manufacture the unit at the 'highest' quality standard possible... __________________ Tom Jacobson http://www.floridaever-glides.com

04-19-2006, 01:00 AM	#3
Dragan Member Join Date: Oct 2004 Location: Calgary, Alberta, Canada. Posts: 649	in defence of my fellow dealer, while that is a lot of money...rest assured it's not lining your dealers pocket. The component cost from Segway is by far the lions share of the bill. I suspect you'll find the dealers labour rate and a relatively small margin on the parts will be the balance, and it'll be the much smaller piece of the pie Wayne __________________ Segway of Alberta - Calgary To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

04-19-2006, 06:26 AM	#4
mattk Member Join Date: Jul 2003 Location: Boston, Massachusetts, United States Posts: 713	As long as you are just trying to replace the UI and not the CS, the cost should be cheaper. __________________ -MattK

04-20-2006, 08:09 AM	#6
macgeek Super Crazy Segway Geek Join Date: Sep 2004 Location: Las Vegas, NV Posts: 2,757	which unit do you have? Gee thats all I have to say.. Jon __________________ Supporter of Operation: Desert_Seg Segway "Let the good times, roll" YES! I AM! the Super Crazy - Segway Geek since 2004 Top 7th Poster - Top 8th Reputation, I must be doing something right™ Segway Chat Awards 2006: Most Outrageous Pimping Award - Winner Funniest Post - runner up Most Flamboyant Signature - runner up Most Original Avatar Award - runner up Segway Chat Awards 2007: Most Original And Impressive Re-Pimp of a Segway - I think thats done! To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

04-19-2006, 09:28 PM	#5
hickton45 Junior Member Join Date: Nov 2005 Location: , , . Posts: 15	I think he said he would have too replace the control shaft base.

04-20-2006, 08:22 AM	#7
wwhopper Advanced Member Join Date: Mar 2003 Location: Washington, DC, USA. Posts: 4,894	I feel Your Pain! I had to replace a CS base last year, and it was like that same amount. I also had to replace the Handlebar and the wires from that as well. As Henry Ford said I will give the cars away for free, If I can be the sole provider of the parts.... Imagine what it would cost to replace one of those on a "Q" - Oh yeah those are just throw aways, and buy new - but who would want to? ;-) (buy a new Q) Nothing good is cheap, and if it is, you would not want it in the first place. __________________ Will W Hopper DCSEG Washington, DC, U.S.A.

04-20-2006, 08:44 AM	#8
hickton45 Junior Member Join Date: Nov 2005 Location: , , . Posts: 15	Mac geek-- I have the newest I series

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