Quote:
quote:Originally posted by pam
I think we're just spoiled. Back in the old days  when there were fewer of us to send back for repairs, the wait time was shorter. I'm sure it's as you've said, Bytesguy, the time for repair isn't outrageous when it's compared with other things... plus we have the whole shipping issue/time to contend with.
Pam
|
Makes sense to me. The fix would be dealer service for the product. That would work for things like the CS issue thats just gone away from this forum. They say maybe the paint but.........
Many of the repairs could be made in the field as the Seg plant is an assembly plant, so Segs are put together with oem parts.
Those same parts can be done by dealers and that would fix wait times and build dealer loyalty.