Quote:
Originally Posted by terryp
How can they call their service network 'world class' when there's only one service location in the US? I just had to send my power base in for repair (frequent aggressive E047 shutdowns). I couldn't find an appropriate cardboard box, so had to build one out of plywood. It cost $135 to ship it all the way across the country. My dealer estimated three weeks there, plus two weeks in transit.
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Just a quick update. My dealer's estimate of three weeks at the factory was right on. Not bad, IMO. Turns out there was a crack in the side of the metal console cover that allowed water to get into one motor. Both were replaced for $683, incl. tax and shipping. A note said my 1/2" plywood box, which was glued and screwed, was damaged and unusable. (Thanks UPS.)