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Seginaway · 01-24-2017, 06:39 PM

Segway Inc. repaired my 9 year old X2, new motor, trans (left side) and numerous other issues for a total cost of $1,500 through my dealer. 45 days later the same issue arose (EO47 - but opposite side). Contacted my dealer and sent the machine back. No additional cost but they replaced the other side (engine/trans).

Now that is service with a smile for a 10,000 mile / 9 year old machine.

Still amazed as it looks like I pretty much got a brand new machine and along with some rebuilt MTO batteries, I'm dancing a jig or two.

Now, that's a Favorite Segway Thing; what's yours?

01-24-2017, 06:39 PM	#185
Seginaway Member Join Date: Jan 2008 Location: Metropolis of Harleysville Posts: 265	On a better note to keep the topic alive . . . Segway Inc. repaired my 9 year old X2, new motor, trans (left side) and numerous other issues for a total cost of $1,500 through my dealer. 45 days later the same issue arose (EO47 - but opposite side). Contacted my dealer and sent the machine back. No additional cost but they replaced the other side (engine/trans). Now that is service with a smile for a 10,000 mile / 9 year old machine. Still amazed as it looks like I pretty much got a brand new machine and along with some rebuilt MTO batteries, I'm dancing a jig or two. Now, that's a Favorite Segway Thing; what's yours?