In general there is so little personal/private business experience or contact with the Segway that I would expect ignorance regarding it's stability and safe use in a crowded or close quartered environment. If the safety officer did in fact contact Segway regarding it's safe use on a cruise line and the Segway Rep said no we do not recommend using the Segway as a disability device in any environment then the cruise line did in fact make a genuine effort on which to base the policy change. Keep in mind I don't agree with or think it's the right decision. I also think Segway Inc. would say their product is not designed to be used in a marine environment nor endorse it's use as a mobility device. Perhaps it is Segway Inc. that needs to be educated first and foremost by it's customers that successfully/safely use the Segway as a mobility device.
If the manufacturer doesn't support the use........other businesses may choose not
to support the use.
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