[JohnG]

This question has been asked and answered many times...

The e-stand was discontinued because it was simply too hard to train people on. The only training that could properly explain and ensure people knew how to get on and off an e-stand Segway was in-person training. That gets expensive really quickly.

Add to the fact that Segway was maintaining three branches of software -- one for the i-167, one for the e-167, and one for the p series -- and it simply became basic economics that the company couldn't support all of this for very long.

Add to that that when it came down to sales, nobody much was buying the e-167 either. And it required those cargo bags in order to work -- something not every business customer wanted or needed.

I have no doubt that if the e-167 and the p series were sales hits, they might still be around today. But when the sales of them were not strong enough to support their ongoing development and the e-167 required that additional training effort, the decision was made to discontinue those two software branches and focus on just one. That freed up developer resources to ensure that one was the best it could be.

We did not have any lawsuits or anything of the sort related to the e-stand... People trained on the e-stand understood how to use it and it was fairly reliable as long as you remembered the rules about parking it and such.

It's no surprise the company doesn't support going back to that software version. That would be like someone asking Microsoft if they could fix their computer by re-installing Windows 95 on it, so you can get "real DOS" instead of the emulator.

John