From this post:
http://forums.segwaychat.com/showpos...2&postcount=10
Quote:
Originally Posted by terryp
E102 & E10A
I contacted Barbara in Customer Service this morning, and she said error E102 means one controller board is having a problem communicating with the batteries, and that the suggested test is to swap packs front to back. Did that, and now get error E10A. She says that means the other controller is having trouble. She couldn't say whether that indicates a bad pack, or bad power base.
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Similar symptom noted here:
http://forums.segwaychat.com/showpos...11&postcount=8
(That is, swapping positions of the battery packs exchanged codes E102 & E10A)