See a dealer
Hi
The Segway detects a variety of internal problems, and user errors.
When the error count gets too high, this red wrench will be displayed, and machine will not start.
Most dealers have a machine, that resets the error log and emails that log to the Segway factory.
If you are lucky, just reseting the log will cure your issue.
Perhaps a previous user had a few falls, this could cause this 'service intervention' being needed.
If you are unlucky, the logs will reveal a fault within your Segway.
Your dealer will be able to provide those details.
Good Luck
Michael
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