Still a unresolved issue
This issue is far from resolved. There is no question that for a time Southwest Airlines and one or two others were allowing Segways with lithium-ion batteries to be transported.
it seems that after the hover board fiasco that all changed. Southwest Airlines at some point reversed the policy and did not allow Segways With lithium-ion batteries to be transported, claiming the watt hour in the batteries was too high.
Perhaps they have once again changed that policy but I can't confirm that.
What is true is that the IATA is not a regulatory agency but rather a trade association. However even under their guidance there is no requirement to transport but rather the option is given to each individual airline and to the pilot in command.
Of course this creates an issue in that you may be able to travel on one leg of a trip but find that you will be denied on another. Very challenging for a person with a disability.
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