I need some advice
 

Hello there ladies and gentlemen, I've recently received a Segway X1 from my work because it is broken. It has only been used for one day, inside a gymhall, when somebody crashed it and it broke. The condition right now isn't visually too bad. The steering pin is tilted a little to the left when in upright position, and it can't turn on (even after being charged). Furthermore when the Segway is turned off, is it supposed to be in balance? Or is it normal that the steering tilts forward slamming the ground when a Segway is turned off? - If not, is this a common problem, and do you think it's fixable to the extend where it could be driving again?

Kind regards,
Sebastian

I am the least qualified to advise technically but can assist you on a couple of points. No Segway will balance when turned off. All gyros quit when turned off and the platform with handle slam to the first thing in the way! These things are cranky about contact so remove and inspect each battery pack and mating plug for damage. Correct if necessary. Handle leaning left could be because it is bent from impact. That can be fixed if really necessary. Make sure the shaft for the handle is not bent which could be a control problem if it is bent.

Karl

I think you have an X2? or an i2?...Either way even when powered up they are not self balancing.....You turn it on listen to servos kick in then place a foot on a pad....Then have faith it will balance you.(the hardest part).
When fully charged the two lights between your leggs will flash green, when charging those lights are red.

OK, let's first figure out what you have.

1. What does the "key" look like. The device you use to turn it on?
2. What (if anything) does it say on the fenders?
3. How wide are the tires (approximately)?

4. How are you trying to turn it on?
5. What exactly happens when you try to turn it on?

Perhaps more questions to follow, after these are answered.
Oh, and I'm just curious - why are you concerned with what happens "when you turn it off", when you can't turn it on yet?

Bob,

It would be useful if you would go to www.segway.com and read the user manual and other documentation.

If the Seg crashed hard enough to bend the (sturdy) LeanSteer bar (assuming you really have an X2, it is possible that the LeanSteer mechanism (at the bottom of the bar) has been damaged.

If the batteries charge and the LED's turn green, it is likely that the batteries (and charging circuits) are OK, and batteries are the most expensive parts in the Seg. The motors are also most likely OK. As you are not skilled with Segs, I'd suggest taking it to a dealer (if there is one on Denmark!) Maybe you can find another owner nearby in Denmark who will help.

Sometimes I wonder why we try.

CallMeBob posts a request for advice at 4:09 AM (my local time) on September 12th.

Several of us provide helpful comments. It's now the 15th.

CallMeBob: Last Activity: 09-12-2017 04:42 AM

That's the way it goes, Dale. Same way on other tech forums. Noobee hollars, "HELP!" We listen, offer a solution, silence. Or worse: ya make a suggestion and the helpee decides to throw parts at the problem, often in some unrelated area. Chill, most on here seem to be reasonable people.

Karl

Hey Dale, I'm sorry to read I've dissapointed you. I'm currently a engineering student, and I'm dealing with a lot of personal stuff at the moment too, so I don't have much time on my hands. But I'll answer the questions and if you feel like still helping I'd feel obliged.

First of all it's an I2 model not the X2, sorry.

1. I don't know anything about a key. I received it with two drivingcomputers and a key for the lock which looks pretty much like a bikelock.
2. Says Segway on the fenders.
3. Thin tires not that wide probably 7-10 cm.
4. & 5. My thought was turning on the device would happen through the drivingcomputer, I really don't know a lot about Segways. As of now I've tried charging it, and it will either go flickering between a red light or green light, and even sometimes stop charging even when plugged in. It seems like the powerinput on the Segway is a little loose, since it's possible to "wiggle" the charger up and down when it's plugged in.

I'll be getting some tools from my university this coming week so I can get under the hood and into the batteries and charging input.

Kind regards

Hello Civicsman, thank for answering! As I've told Dale too, the light will flicker when charged, either between green or redlight, or even stop charging. But the charging input on the Segway seems loose.

It seems a possibility that the LeanSteer mechanism might be damaged. When trying to operate the LeanSteer bar, it will act on a spring when tilted in both direction and will end up in the same position (tilted right). I'd like to give you a picture but I'm not allowed to with a low amount of posts ;)

Kind regards

OK

Now we are getting somewhere.
If the Lean Steer is off center, it is a simple matter to reset.
Loosen the bolt, center the lean steer, gently tighten the bolt, wiggle the lean steer a few times, and tighten the bolt a bit more each time.

If either the platform is leaned substantially back or forward, or the leansteer is substantially off center, the Segway will not start.
It has to be roughly in the right attitude to start.

Does this assist ?

Michael
www.dgbint.com

Hey Dale, I think something went wrong since my post never were posted in here. I'm Sorry to have dissappointed you, but I have a lot going on atm. If you still feel like helping I will answer the questions.

1. I haven't received a key for the Segway, are they usually turned on by a physical key? I've received two driving computers with it, which I thought would be the way to turn it on.
2. & 3. It's a I2 model, so nothing on the fenders but a Segway logo, and thin tires.
4. & 5. I'm just trying to charge it which it can't atm. When I try to charge it, it will go flickering between red and green lights. It seems like the powerinput is loose in the Segway, since It's possible to "wiggle" the powerinput back and forth.

I hope this englightens the problem a bit more. Good day out there.

Kind regards

Hey Michael thank you for answering! I'm getting the tools today so lets cross our fingers for that being the problem. Since I can't charge the badboy, I can't really figure out if there's a problem with this function yet :)

- Bob

Thanks for persisting to answer. I wasn't originally sure what model you had.

The "key" for the I2 is a round black thing, about the size of a really big wristwatch, and it has a screen. That's probably what you are calling a "driving computer". Each of them has an internal battery, and one of the buttons on the side is used to turn on the Segway.

There are 7 lights on the top of the base.

5 of them are arranged in the shape of a "+". Are any of them flickering at all?

The other two are arranged in a straight line, one forward of the other. Are those the ones that are flickering? Please describe in detail what you see. For instance, is one of them always flickering red, and the other always green? Or what? Details, please.

Segway I2 "key" is called InfoKey Controller
 

Follow this link to see picture of the "Key" and information on what the buttons should do. Page 39
InfoKey Controller Buttons

http://www.segway.com/media/1195/240...ser-manual.pdf

See also page 66

Okay so either the two bottom ones will go red, or both go green, I even think that the + went green aswell at some point. If I insert the power input slowly it will at first go green but then red at the two bottom ones, you can sometimes hold the powerplug in a certain position and keep it green for just 1-4 seconds or so. But basically it flickers a lot between green and red on the two bottom ones when you finally plug it all the way in. It will end up being two red lights and usually it will just go dead after 10 seconds or so.

And to the key question, yes I have the watch looking thing with a lock and turn on sign :)

Here's the section of the manual about the battery charger. See step 2 below for the next thing to do. But I also suggest you try to obtain a new charging cord (it's a rather standard cord type that should be available in your area).

Battery Charge Indicator Lights
Two Battery Charge Indicator lights on the Console indicate the charge status of the Batteries when the PT is plugged in. The front Battery Charge Indicator light corresponds to the front Battery and the rear Battery Charge Indicator light corresponds to the rear Battery (see Figure 58). The Battery Charge Indicator lights provide independent information regarding whether each Battery is charging. When the PT is plugged in and charging, both Battery Charge Indicator lights will be flashing or solid green. If one or both Battery Charge Indicator lights is red or fails to illuminate, there is a charging problem with the corresponding Battery. For more information, see "Charging Failures" below.
Charging Failures
If a failure is detected during charging, all charging will stop. Depending on the nature of the failure, a solid red Charge Indicator light displays or the Charge Indicator light will be off. If either or both Charge Indicator lights are red or off, check the following:
1.
If the Charge Indicator lights are off, check that AC power is present, and ensure the Power Cord is fully seated in the Charge Port.
2.
If AC power is present and the Charge Indicator lights are either red or off, unplug the power cord, then remove and reseat the Batteries. For instructions, see "Remove the Batteries" (p. 106) and "Install the Batteries" (p. 22).
3.
If these actions fail to resolve the problem, contact an Authorized Segway Dealer or Distributor.